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windows explorer keeps crashing and searching for a solution windows 7
i have windowns 7 ultimate. my windows explorer keeps crashing, it only happens when i try to access some of the files on my 1.5TB external hard drive. i dont want to have to wipe it clean, as it would take ages to get all my information back. and its 3/4 full, so i couldnt back it up on my internal hard drive as it is 75GB. any suggestions? i looked on here and ran the event viewer this is what i got. it is all greek to me. i am knowledgeable with computers, but this type of stuff is beyond my knowledge. and honestly, it hurts my pride having to ask for help...
thank you in advance
Log Name: Application
Source: Application Error
Date: 8/30/2012 7:04:48 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: pc-PC
Description:
Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d6727a7
Faulting module name: DivXMFSource.dll, version: 1.0.0.72, time stamp: 0x4cffcf66
Exception code: 0xc0000005
Fault offset: 0x0009b890
Faulting process id: 0x14a4
Faulting application start time: 0x01cd86e49823b396
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Program Files\DivX\DivX Plus Media Foundation Components\DivXMFSource.dll
Report Id: 3d83ab09-f310-11e1-ac16-d7b33ff68031
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-08-31T02:04:48.000000000Z" />
<EventRecordID>104057</EventRecordID>
<Channel>Application</Channel>
<Computer>pc-PC</Computer>
<Security />
</System>
<EventData>
<Data>explorer.exe</Data>
<Data>6.1.7601.17567</Data>
<Data>4d6727a7</Data>
<Data>DivXMFSource.dll</Data>
<Data>1.0.0.72</Data>
<Data>4cffcf66</Data>
<Data>c0000005</Data>
<Data>0009b890</Data>
<Data>14a4</Data>
<Data>01cd86e49823b396</Data>
<Data>C:\Windows\explorer.exe</Data>
<Data>C:\Program Files\DivX\DivX Plus Media Foundation Components\DivXMFSource.dll</Data>
<Data>3d83ab09-f310-11e1-ac16-d7b33ff68031</Data>
</EventData>
</Event>