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Windows 7: Windows starts up, is fine for two minutes, then freezes.

03 Sep 2012   #1
seeami

Windows 7 Home Premium x64
 
 
Windows starts up, is fine for two minutes, then freezes.

When I start up windows it loads up normally but after about two minutes whatever I am doing freezes and not long after that the task bar freezes too but i can still move my mouse.
The computer has been like this for two days. It has been normal before this happened. I just turned on my computer in the morning and it screwed up. I did not install any big updates beforehand.

I have tried
-System Restore
-Scanning with Microsoft Security Essentials
-Scanning with Malwarebytes
-Searching through the event logs for a specific problem
-Restarting numerous times

msconfig seems to be the place that will make it work. If I disable all the services and open up steam and chrome it doesn't freeze (but there is no sound, wifi, or brightness)

I have tried enabling the sound and wifi etc services but I think there are some services that need to be running.
I've tried playing around with the general tab and the boot tab in msconfig too but nothing happened.

Please help as I use this laptop for making music and playing games (Currently in the middle of hl2 for the third time and earthbound zero / mother 1 on the nes)




My System SpecsSystem Spec
03 Sep 2012   #2
thepankajnegi

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by seeami View Post
When I start up windows it loads up normally but after about two minutes whatever I am doing freezes and not long after that the task bar freezes too but i can still move my mouse.
The computer has been like this for two days. It has been normal before this happened. I just turned on my computer in the morning and it screwed up. I did not install any big updates beforehand.

I have tried
-System Restore
-Scanning with Microsoft Security Essentials
-Scanning with Malwarebytes
-Searching through the event logs for a specific problem
-Restarting numerous times

msconfig seems to be the place that will make it work. If I disable all the services and open up steam and chrome it doesn't freeze (but there is no sound, wifi, or brightness)

I have tried enabling the sound and wifi etc services but I think there are some services that need to be running.
I've tried playing around with the general tab and the boot tab in msconfig too but nothing happened.

Please help as I use this laptop for making music and playing games (Currently in the middle of hl2 for the third time and earthbound zero / mother 1 on the nes)


Hi

Remove the recent windows updates and check.

regards
Pankaj
My System SpecsSystem Spec
03 Sep 2012   #3
seeami

Windows 7 Home Premium x64
 
 

Sure, how do I do that? I have the installed updates window open but how do i know which update to uninstall?
My System SpecsSystem Spec
03 Sep 2012   #4
thepankajnegi

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by seeami View Post
Sure, how do I do that? I have the installed updates window open but how do i know which update to uninstall?
Hi

Just try checking by uninstalling recent updates.

See here how to uninstall

regards
Pankaj
My System SpecsSystem Spec
03 Sep 2012   #5
seeami

Windows 7 Home Premium x64
 
 

i can't access about half of the control panel because i'm in safe mode :/
My System SpecsSystem Spec
03 Sep 2012   #6
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by seeami View Post
i can't access about half of the control panel because i'm in safe mode :/
What you describe can be caused by overheating. Are you sure there is sufficient air flow and no execessive dust build up?

HTH
My System SpecsSystem Spec
03 Sep 2012   #7
seeami

Windows 7 Home Premium x64
 
 

When I put my hand over the fan / air vent it is warm. I don't think it has something to do with overheating because its fine if I disable all the services in msconfig, but I need to know what service is causing the freezing
My System SpecsSystem Spec
03 Sep 2012   #8
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by seeami View Post
When I put my hand over the fan / air vent it is warm. I don't think it has something to do with overheating because its fine if I disable all the services in msconfig, but I need to know what service is causing the freezing
The troubleshooting steps for diagnosing services is to disable "all" and then add back one at a time until the culprit is found.

HTH
My System SpecsSystem Spec
03 Sep 2012   #9
thepankajnegi

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by seeami View Post
i can't access about half of the control panel because i'm in safe mode :/
Hi

Just check, can you change screen resolution in safe mode ?? If not then try this method

regards
Pankaj
My System SpecsSystem Spec
03 Sep 2012   #10
Loki

Windows 7 Ultimate x64
 
 

Please fill out your system specs
System Info - See Your System Specs

Open a CMD prompt as an Administrator and run this command: sfc \scannow
My System SpecsSystem Spec
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 Windows starts up, is fine for two minutes, then freezes.




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