Windows starts up, is fine for two minutes, then freezes.

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  1. Posts : 9
    Windows 7 Home Premium x64
       #1

    Windows starts up, is fine for two minutes, then freezes.


    When I start up windows it loads up normally but after about two minutes whatever I am doing freezes and not long after that the task bar freezes too but i can still move my mouse.
    The computer has been like this for two days. It has been normal before this happened. I just turned on my computer in the morning and it screwed up. I did not install any big updates beforehand.

    I have tried
    -System Restore
    -Scanning with Microsoft Security Essentials
    -Scanning with Malwarebytes
    -Searching through the event logs for a specific problem
    -Restarting numerous times

    msconfig seems to be the place that will make it work. If I disable all the services and open up steam and chrome it doesn't freeze (but there is no sound, wifi, or brightness)

    I have tried enabling the sound and wifi etc services but I think there are some services that need to be running.
    I've tried playing around with the general tab and the boot tab in msconfig too but nothing happened.

    Please help as I use this laptop for making music and playing games (Currently in the middle of hl2 for the third time and earthbound zero / mother 1 on the nes)

      My Computer


  2. Posts : 41
    Windows 7 Ultimate x64
       #2

    seeami said:
    When I start up windows it loads up normally but after about two minutes whatever I am doing freezes and not long after that the task bar freezes too but i can still move my mouse.
    The computer has been like this for two days. It has been normal before this happened. I just turned on my computer in the morning and it screwed up. I did not install any big updates beforehand.

    I have tried
    -System Restore
    -Scanning with Microsoft Security Essentials
    -Scanning with Malwarebytes
    -Searching through the event logs for a specific problem
    -Restarting numerous times

    msconfig seems to be the place that will make it work. If I disable all the services and open up steam and chrome it doesn't freeze (but there is no sound, wifi, or brightness)

    I have tried enabling the sound and wifi etc services but I think there are some services that need to be running.
    I've tried playing around with the general tab and the boot tab in msconfig too but nothing happened.

    Please help as I use this laptop for making music and playing games (Currently in the middle of hl2 for the third time and earthbound zero / mother 1 on the nes)


    Hi

    Remove the recent windows updates and check.

    regards
    Pankaj
      My Computer


  3. Posts : 9
    Windows 7 Home Premium x64
    Thread Starter
       #3

    Sure, how do I do that? I have the installed updates window open but how do i know which update to uninstall?
      My Computer


  4. Posts : 41
    Windows 7 Ultimate x64
       #4

    seeami said:
    Sure, how do I do that? I have the installed updates window open but how do i know which update to uninstall?
    Hi

    Just try checking by uninstalling recent updates.

    See here how to uninstall

    regards
    Pankaj
      My Computer


  5. Posts : 9
    Windows 7 Home Premium x64
    Thread Starter
       #5

    i can't access about half of the control panel because i'm in safe mode :/
      My Computer


  6. Posts : 1,346
    Windows 7 Professional x64
       #6

    seeami said:
    i can't access about half of the control panel because i'm in safe mode :/
    What you describe can be caused by overheating. Are you sure there is sufficient air flow and no execessive dust build up?

    HTH
      My Computer


  7. Posts : 9
    Windows 7 Home Premium x64
    Thread Starter
       #7

    When I put my hand over the fan / air vent it is warm. I don't think it has something to do with overheating because its fine if I disable all the services in msconfig, but I need to know what service is causing the freezing
      My Computer


  8. Posts : 1,346
    Windows 7 Professional x64
       #8

    seeami said:
    When I put my hand over the fan / air vent it is warm. I don't think it has something to do with overheating because its fine if I disable all the services in msconfig, but I need to know what service is causing the freezing
    The troubleshooting steps for diagnosing services is to disable "all" and then add back one at a time until the culprit is found.

    HTH
      My Computer


  9. Posts : 41
    Windows 7 Ultimate x64
       #9

    seeami said:
    i can't access about half of the control panel because i'm in safe mode :/
    Hi

    Just check, can you change screen resolution in safe mode ?? If not then try this method

    regards
    Pankaj
      My Computer


  10. Posts : 186
    Windows 7 Ultimate x64
       #10

    Please fill out your system specs
    System Info - See Your System Specs

    Open a CMD prompt as an Administrator and run this command: sfc \scannow
      My Computer


 
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