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Windows 7: Help Windows problem!

03 Sep 2012   #1
Davie

64 bit
 
 
Help Windows problem!

Okay so i have a compaq laptop computer,i tried restoring my computer it reboots computer and when i turned it back on went blank/white screen and now i cannot use my computer it won't turn on or boot back up anyone help please?


My System SpecsSystem Spec
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03 Sep 2012   #2
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello Davie, welcome to Seven Forums!


Have a look through the information in this tutorial at the link below for some additional ideas and be sure to post back with any further questions you may have and to keep us informed.


Troubleshooting Windows 7 Failure to Start

My System SpecsSystem Spec
03 Sep 2012   #3
Davie

64 bit
 
 

Okay so it tells me to put in safe mode but my computer isn't even on it can't get on to do anything on it.
My System SpecsSystem Spec
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03 Sep 2012   #4
Carl Lawrence

Dual-boot: Windows 7 HP 32-bit SP1 & Windows XP Pro 32-bit SP2.
 
 

Are any fans/lights coming on?
My System SpecsSystem Spec
03 Sep 2012   #5
Davie

64 bit
 
 

Quote   Quote: Originally Posted by Carl Lawrence View Post
Are any fans/lights coming on?
Yes the fans and lights are coming on its the windows operating system thats broken and i don't know how to fix it
My System SpecsSystem Spec
03 Sep 2012   #6
bobkn

Windows 7 Pro X64 SP1
 
 

This may not be directly helpful, but...

Can you get into the laptop's BIOS setup? I think that's done with the F10 key at startup.

(The main thing that you'd learn from this is whether you have a hardware problem. If you can't get into the BIOS, things may be worse than a damaged Windows installation.)
My System SpecsSystem Spec
03 Sep 2012   #7
Carl Lawrence

Dual-boot: Windows 7 HP 32-bit SP1 & Windows XP Pro 32-bit SP2.
 
 

Do you have a Windows 7 disc or a Windows 7 repair disc?
My System SpecsSystem Spec
03 Sep 2012   #8
Davie

64 bit
 
 

Quote   Quote: Originally Posted by bobkn View Post
This may not be directly helpful, but...

Can you get into the laptop's BIOS setup? I think that's done with the F10 key at startup.

(The main thing that you'd learn from this is whether you have a hardware problem. If you can't get into the BIOS, things may be worse than a damaged Windows installation.)
I'll try that.
My System SpecsSystem Spec
03 Sep 2012   #9
Davie

64 bit
 
 

Quote   Quote: Originally Posted by Carl Lawrence View Post
Do you have a Windows 7 disc or a Windows 7 repair disc?
And no i don't have a disc
My System SpecsSystem Spec
03 Sep 2012   #10
gregrocker

 

The disk is in the tutorial Barefoot linked. Have you started with the steps yet? Keep us posted as there may be others.
My System SpecsSystem Spec
Reply

 Help Windows problem!




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