I can click on an icon in the system tray, and the pop-up appears correctly (for example, clicking on the volume icon, the volume control appears).
However, as soon as I move the mouse pointer towards the pop-up, the pop-up vanishes.
I've tried looking for an existing answer to this on the forum, without luck so far.
Can anyone help?
Many Thanks...
Hello Rossi, and welcome to Seven Forums.
As a test to see if it may just be a temporary glitch, restart the computer and try again. :)
Hello Brink,
Many thanks for your help. The re-boot didn't fix it unfortunately. It's on a new laptop, which was working prior to loading a fresh batch of Windows updates. I've read elsewhere on the forum this can happen, but I guess the fix isn't so universal.
No worries, we'll just need to go down the list of common things to try for this. :)
Next, is to try resetting the notification area icons.
Notification Area Icons - Reset
The problem's still there, but I've noticed that if I click on the system tray icon and then move to the pop-up very quickly, it works. Is there an adjustment for the duration the pop-up remains on screen?
Yes, but usually 5 seconds is the default.
You might also run a sfc /scannow command to see if there may be a corrupted system file responsible.
If that doesn't help, then you might consider doing a system restore using a restore point (if available) dated before these updates were installed to see if that helps. Afterwards, reinstall only 1 update at a time to see if one is revealed as the cause.
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