| Windows 7: I cannot open my Windows Explorer and Control Panel (Again). |
11 Sep 2012
|
#1 | | windows 7 ultimate 32 bit KWT |
I cannot open my Windows Explorer and Control Panel (Again). Initially, I have an issue that suddenly I cannot open Windows Explorer and Control Panel and I am able to fix it by my self as in my post here ( Can't open Windows Explorer/Control Panel for domain user).
Where the issue only appear if I login as Domain user.
But then, after I restart my laptop and login again as domain user, it happened again.
And only if I login as domain user.
Just curious that it is related with windows update or other update from other programs.
I search for this issue and I found that after updating new IE-9 it will have this issue.
Is it correct?
If 'Yes', how to fix it? Because I am not sure that I can use System Restore for my laptop.
And why it happen only for domain user and not with local user (local admin or normal user) ?
Thanks in advance.
emir | My System Specs |
| System Manufacturer/Model Number DeLL Latitude D320 OS windows 7 ultimate 32 bit CPU Pentium Dual Core CPU T4500 @2.3Ghz, 2300Mhz, 2 cores, 2 LP Memory 4GB Sound Card High Definition Audio Device Monitor(s) Displays Mobile Intel(r) 45 express chipsets family Screen Resolution 1366x768x59h Hard Drives WDC ATA 500GB (C:/D:) |
11 Sep 2012
|
#2 | | Win 7 Pro 64-bit South Central Texas |
Try running a system file checker scan from an elevated command prompt (option two.) If any problems are found run the scan 3 times rebooting in betwen eah scan. SFC /SCANNOW Command - System File Checker
You could also see if there are any application conflicts by performing a clean boot. Troubleshoot Application Conflicts by Performing a Clean Startup
If still no joy, one of the Forum experts prepared this troubleshooting guide that might help. Troubleshooting Steps for Windows 7 | My System Specs | | Computer type Laptop System Manufacturer/Model Number Sony Vaio VPCEB47GM Laptop OS Win 7 Pro 64-bit CPU Intel i5 2.4 Ghz Memory 8GB DDR3 Graphics Card Intel HD 3000 Sound Card IDT High Definition Monitor(s) Displays 15.6 WGXA Anti-Glare LED Screen Resolution 1280x800 Hard Drives 640Gb 7200rpm Antivirus MSE Browser Opera (primary) with IE9 backup |
16 Sep 2012
|
#3 | | windows 7 ultimate 32 bit KWT |
Hi marsimar, thanks for the reply.
Before I read your reply, I was logging in as local user with administrator privileged which has no issue (and hope it never happen). But unfortunately it is. It happen today morning when I open my windows explorer. Same issue with domain user.
For me, seems like some files/services/updates are causing this issue. Because it is not happening with 'administrator' local user.
And if I checked in Task Manager, it shows 'FlashPlayerPlugin_11_3_300_265.exe' running twice with different memory usage (3,704K and 16,972K). Same as in domain user.
At the moment I will try some steps from you. Hope it fix my issue.
And I will update the result here. | My System Specs | | System Manufacturer/Model Number DeLL Latitude D320 OS windows 7 ultimate 32 bit CPU Pentium Dual Core CPU T4500 @2.3Ghz, 2300Mhz, 2 cores, 2 LP Memory 4GB Sound Card High Definition Audio Device Monitor(s) Displays Mobile Intel(r) 45 express chipsets family Screen Resolution 1366x768x59h Hard Drives WDC ATA 500GB (C:/D:) |
16 Sep 2012
|
#4 | | Windows 7 Home Premium x64 SP1 Bay Area Peninsula |

Quote: Originally Posted by emir Hi marsimar, thanks for the reply.
Before I read your reply, I was logging in as local user with administrator privileged which has no issue (and hope it never happen). But unfortunately it is. It happen today morning when I open my windows explorer. Same issue with domain user.
For me, seems like some files/services/updates are causing this issue. Because it is not happening with 'administrator' local user. And if I checked in Task Manager, it shows 'FlashPlayerPlugin_11_3_300_265.exe' running twice with different memory usage (3,704K and 16,972K). Same as in domain user.
At the moment I will try some steps from you. Hope it fix my issue.
And I will update the result here. That is the new sandboxing feature apparently Inside Flash Player Protected Mode for Firefox « Adobe Secure Software Engineering Team (ASSET) Blog
A Guy | My System Specs | | OS Windows 7 Home Premium x64 SP1 CPU INTEL Core i5-750 Quad-Core 3.37GHz Motherboard ASUS P7P55D Memory KINGSTON 4GB (2 x 2GB) HyperX PC3-12800 DDR3 1600MHz CL8 Graphics Card MSI N240GT-MD1G/D5 GeForce GT 240 1GB 128-bit GDDR5 Monitor(s) Displays Samsung SyncMaster B2430H 24" Screen Resolution 1920 x 1080 PSU ANTEC TruePower New TP-550, 80 PLUS, 550W Case ANTEC Three Hundred Illusion Cooling COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's Hard Drives Intel X25M Gen2 80GB, SEAGATE 500GB Barracudaź 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache Internet Speed 20 + Mbps Antivirus Avast Browser Opera |
02 Oct 2012
|
#5 | | windows 7 ultimate 32 bit KWT |
Hi, I've tried all the suggestion solutions but it still there. So, i just keep it as it is (which is silly thing that I've done).
Yesterday I tried to login as local user with admin privilege and, accidentally, I click Windows Explorer and it work. I can open my windows explorer and control panel normally. I do not know how.
It could be from Windows update or other programs. I've checked in Update History, only Windows Defender KB915597 on 30/09/2012 with 'Successful' status. And others are failed.
Other thing that I've done (with local user) is running a tool from microsoft ( http://support.microsoft.com/kb/2597986) for re-registering OCX for my Office 2010.
But this issue still happen with my Domain user.
Still wondering.
Last edited by emir; 02 Oct 2012 at 07:09 AM..
| My System Specs | | System Manufacturer/Model Number DeLL Latitude D320 OS windows 7 ultimate 32 bit CPU Pentium Dual Core CPU T4500 @2.3Ghz, 2300Mhz, 2 cores, 2 LP Memory 4GB Sound Card High Definition Audio Device Monitor(s) Displays Mobile Intel(r) 45 express chipsets family Screen Resolution 1366x768x59h Hard Drives WDC ATA 500GB (C:/D:) |
02 Oct 2012
|
#6 | | Windows 7 Ultimate SP1 (64 bit), Windows XP SP3, Linux Mint 14 MATE (64 bit) Adelaide |
Group Policies? Perhaps the Domain Policies (Group Policies) are preventing you from opening "Windows Explorer" and the "Control Panel". | My System Specs | | System Manufacturer/Model Number n/a OS Windows 7 Ultimate SP1 (64 bit), Windows XP SP3, Linux Mint 14 MATE (64 bit) CPU AMD Phenom II x6 1055T, 2.8 GHz Motherboard ASRock 880GMH-LE/USB3 Memory 8GB DDR3 1333 G-Skill Ares F3-1333C9D-8GAO (4GB x 2) Graphics Card ATI Radeon HD6450 Sound Card Realtek? Monitor(s) Displays Samsung S23B350 Screen Resolution 1920x1080 Mouse Wired Optical Case Tower Hard Drives Western Digital 1 TB (SATA), Western Digital 1.5 TB (SATA), Western Digital 2 TB (SATA) Internet Speed DSL Other Info Ubuntu 10.04 (64 bit) replaced with Linux Mint 14 MATE (64 bit) - 2013-01-14
RAM & Graphics Card Upgraded - 2013-01-13
Monitor Upgraded - 2012-04-20
System Upgraded - 2011-05-21, 2010-07-14
HDD Upgraded - 2010-08-11, 2011-08-24 |
03 Oct 2012
|
#7 | | windows 7 ultimate 32 bit KWT |
lehnerus2000, thanks for help but I don't think so. Because initially it work fine. | My System Specs | | System Manufacturer/Model Number DeLL Latitude D320 OS windows 7 ultimate 32 bit CPU Pentium Dual Core CPU T4500 @2.3Ghz, 2300Mhz, 2 cores, 2 LP Memory 4GB Sound Card High Definition Audio Device Monitor(s) Displays Mobile Intel(r) 45 express chipsets family Screen Resolution 1366x768x59h Hard Drives WDC ATA 500GB (C:/D:) |
03 Oct 2012
|
#8 | | Windows 7 Ultimate SP1 (64 bit), Windows XP SP3, Linux Mint 14 MATE (64 bit) Adelaide |
Can you do a "System Restore" to a time that pre-dates the problem? | My System Specs | | System Manufacturer/Model Number n/a OS Windows 7 Ultimate SP1 (64 bit), Windows XP SP3, Linux Mint 14 MATE (64 bit) CPU AMD Phenom II x6 1055T, 2.8 GHz Motherboard ASRock 880GMH-LE/USB3 Memory 8GB DDR3 1333 G-Skill Ares F3-1333C9D-8GAO (4GB x 2) Graphics Card ATI Radeon HD6450 Sound Card Realtek? Monitor(s) Displays Samsung S23B350 Screen Resolution 1920x1080 Mouse Wired Optical Case Tower Hard Drives Western Digital 1 TB (SATA), Western Digital 1.5 TB (SATA), Western Digital 2 TB (SATA) Internet Speed DSL Other Info Ubuntu 10.04 (64 bit) replaced with Linux Mint 14 MATE (64 bit) - 2013-01-14
RAM & Graphics Card Upgraded - 2013-01-13
Monitor Upgraded - 2012-04-20
System Upgraded - 2011-05-21, 2010-07-14
HDD Upgraded - 2010-08-11, 2011-08-24 |
02 Dec 2012
|
#9 | | windows 7 ultimate 32 bit KWT |
Guys... finally I got it.
After I uninstall Real Player and Nero 8, restart the box, yeehaaa... I get it back (as local user and as domain user).
I'm using other tools for remove and cleanup (Revo Uninstaller and CCleaner Now).
Now, I can open my windows explorer and Control Panel.
Thanks for all your suggestion and support.
But, the thing is I still don't know why those 2 apps blocked me from opening my windows explorer.
Anybody know the reasons?
Last edited by emir; 02 Dec 2012 at 12:12 AM..
Reason: update
| My System Specs | | System Manufacturer/Model Number DeLL Latitude D320 OS windows 7 ultimate 32 bit CPU Pentium Dual Core CPU T4500 @2.3Ghz, 2300Mhz, 2 cores, 2 LP Memory 4GB Sound Card High Definition Audio Device Monitor(s) Displays Mobile Intel(r) 45 express chipsets family Screen Resolution 1366x768x59h Hard Drives WDC ATA 500GB (C:/D:) |
02 Dec 2012
|
#10 | | Windows 7 Home Premium x64 SP1 Bay Area Peninsula |
Because they are both crap...ooops, did I say that out loud?
A Guy | My System Specs | | OS Windows 7 Home Premium x64 SP1 CPU INTEL Core i5-750 Quad-Core 3.37GHz Motherboard ASUS P7P55D Memory KINGSTON 4GB (2 x 2GB) HyperX PC3-12800 DDR3 1600MHz CL8 Graphics Card MSI N240GT-MD1G/D5 GeForce GT 240 1GB 128-bit GDDR5 Monitor(s) Displays Samsung SyncMaster B2430H 24" Screen Resolution 1920 x 1080 PSU ANTEC TruePower New TP-550, 80 PLUS, 550W Case ANTEC Three Hundred Illusion Cooling COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's Hard Drives Intel X25M Gen2 80GB, SEAGATE 500GB Barracudaź 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache Internet Speed 20 + Mbps Antivirus Avast Browser Opera I cannot open my Windows Explorer and Control Panel (Again). problems? All times are GMT -5. The time now is 04:22 AM. | |