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Windows 7: Windows 7 Black screen after windows update/Advanced system care


15 Sep 2012   #1

Windows premium 32bit
 
 
Windows 7 Black screen after windows update/Advanced system care

Hello, I'm currently in safe mode in my windows 7 laptop which i can only access this computer by. The reason is because when i try to boot windows regularly, i get past the login screen then to be pwned by some black screen with my cursor only displaying.

What i think it's from?

I downloaded a software from IOBit called Advanced system care, then i ran a full system clean. I came back later to reset my laptop and encountered an update, i let it update. When the update was finished, i started getting the Black screen of death.

Things i tried:

- System restore (It couldn't find a restore due to the update)
- Uninstalling updates (No difference was made)
- The CTRL+ALT+DEL then some link for the fix (CTRL+ALT+DEL doesn't work)
- Start up repair (Nope, no difference)
- The /sfc command (It worked but, still no difference)

I'm think pretty much stuck as i don't have a Windows 7 CD, although i have a formatted USB, i'm considering downgrading to XP. But, i'm getting problems with that aswell.

All help will be appreciated !

My System SpecsSystem Spec
.

15 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

my first suggestion just to see if we can get you booting is to open msconfig
(just type it in the search box in the start bar)
go to the startup tab, and untick everything there.
Reboot normally and see if you load.
Hopefully it's a startup application.
If this works you can slowly retick the items in msconfig under the startup tab until you find the program actually causing the problem.
My System SpecsSystem Spec
15 Sep 2012   #3
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Hi Rakki Welcome to Seven Forums.
To help us help you would you please add your systems specs? Here's how: System Info - See Your System Specs
Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built.

Log in to Seven Forums and you will be able to transfer the info directly to your specs page in your profile directly from the System Info app.

Uninstall Advanced system care and see if that helps.
My System SpecsSystem Spec
.


15 Sep 2012   #4

Windows premium 32bit
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
my first suggestion just to see if we can get you booting is to open msconfig
(just type it in the search box in the start bar)
go to the startup tab, and untick everything there.
Reboot normally and see if you load.
Hopefully it's a startup application.
If this works you can slowly retick the items in msconfig under the startup tab until you find the program actually causing the problem.

Yea, it didn't work :L. it sat at the welcome screen for like 10 minutes :P.


Quote   Quote: Originally Posted by Britton30 View Post
Hi Rakki Welcome to Seven Forums.
To help us help you would you please add your systems specs? Here's how: System Info - See Your System Specs
Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built.

Log in to Seven Forums and you will be able to transfer the info directly to your specs page in your profile directly from the System Info app.

Uninstall Advanced system care and see if that helps.
I would but, i don't have netframework atm. I can't install that through safemode either.
My System SpecsSystem Spec
15 Sep 2012   #5

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

yeah that's the main reason I was hoping it was a startup item I know a large number of things will not uninstall/run properly from safe mode. Sadly there goes the easy fix.
system restore was the other easy fix, but apparently that already failed.
this could possibly be useful, you should have restore points in there somewhere. Unless you've been using some registry or file cleaning app in which case. Yeah, this is why I never recommend those things.
System Restore General Troubleshooting to Fix Issues
My System SpecsSystem Spec
15 Sep 2012   #6

Windows 7 Pro. 64/SP-1
 
 

My answer is simple and bias. If you see IOBit you are asking for problems.
Remove Advanced System Care. Hopefully you haven't use it yet.
Then run sfc /scannow again. Just installing ASC and not using it can cause lots of problems. Typically Tune Up, make my computer cleaner,meaner,smarter,faster programs are not needed or wanted by Windows 7.
My System SpecsSystem Spec
15 Sep 2012   #7
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Hi Rakki Welcome to Seven Forums.
To help us help you would you please add your systems specs? Here's how: System Info - See Your System Specs
Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built.

Log in to Seven Forums and you will be able to transfer the info directly to your specs page in your profile directly from the System Info app.

Uninstall Advanced system care and see if that helps.
Yes it can and does bork Windows 7 with "tweaks" If you need to tweak something, ask here.
My System SpecsSystem Spec
15 Sep 2012   #8
Microsoft MVP

 

You can work through these steps for Troubleshooting Windows 7 Failure to Boot

or you can take this opportunity to get perfect Clean Reinstall - Factory OEM Windows 7- everything you need is in the blue link tutorial.
My System SpecsSystem Spec
15 Sep 2012   #9

Windows 7 Pro. 64/SP-1
 
 

I like Greg's idea better, a perfect Clean Reinstall. Then don't put Advance System Care on the computer.
My System SpecsSystem Spec
17 Sep 2012   #10

7 home premium x64
 
 

I have the same problem with iobit systemcare. it fixed 2 bsods i had, but after i installed windows updates I am stuck in an infinite startup repair loop with seemingly no way out. I currently have a thread open but I will be checking in on this to see if I might be able to find a cure to my issue.
My System SpecsSystem Spec
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 Windows 7 Black screen after windows update/Advanced system care




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