Windows7 64bit: Computer freezes / no Bluescreen

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  1. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #21

    Tina,
    After noticing a couple of items in the speccy file, I must ask you to once again:

    Install CCleaner:
    CCleaner - PC Optimization and Cleaning - Free Download

    list of STARTUP PROGRAMS

    CCleaner | Tools
    icon | Startup button | Windows tab |
    click on Save to text file button (bottom right side) |
    accept Startup.txt as file name | SAVE button

    list of SCHEDULED TASKS

    CCleaner | Tools
    icon | Startup button | Scheduled Tasks tab |
    click on Save to text file button (bottom right side) |
    enter Scheduled Tasks as File name | Save button

    List of INSTALLED PROGRAMS

    CCleaner | Tools
    icon | Uninstall button |
    click on Save to text file button (bottom right side) |
    accept install.txt as File name | Save button


    UPLOAD, as an attachment, the startup.txt file
    UPLOAD, as an attachment, the Scheduled Tasks.txt file
    UPLOAD, as an attachment, the install.txt file.

    HOW TO UPLOAD
    Post a File or Screenshot in Seven Forums

    ==========================================
    ==========================================

    On another topic, I'm having difficulty locating an official website for your motherboard and your bios is quite old. Most motherboard manufacturers would have released at least 2 to 3 bios updates in more than two years.
      My Computer


  2. Posts : 23
    Windows 7 Home Premium SP1 64bit
    Thread Starter
       #22

    Here are the files.

    Some more files are comming in a few minutes.
    Windows7 64bit: Computer freezes / no Bluescreen Attached Files
      My Computer


  3. Posts : 23
    Windows 7 Home Premium SP1 64bit
    Thread Starter
       #23

    This morning (german time) I had 5 freezes. Sometimes the computer had problems to boot. I pressed the powerbutton but nothing happend. Once again and nothing happend....
    Now it's running, hopefully without a freeze.

    The events are attached.
    Freezing-times:
    07.34
    07.38
    07.41
    07.58
    08.02
    Windows7 64bit: Computer freezes / no Bluescreen Attached Files
      My Computer


  4. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #24

    I can not determine the source of you problem. I have asked for help.
      My Computer


  5. Posts : 23
    Windows 7 Home Premium SP1 64bit
    Thread Starter
       #25

    karlsnooks said:
    I can not determine the source of you problem. I have asked for help.

    Thank you!

    Could this problem caused by temperatur. I mean cold temperatur. Today it's colder than the last days and the computer had problems.
    Now it's running (getting warmer) and there's no problem.
      My Computer


  6. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #26

    Very unusual for cool temps (and you need really cold temps to have problems) is the source of the problem.

    Condensation resulting in shorting circuit paths would be a possibility but once again, that is unlikely.

    Did you happen to run across any info that would give you a link to a site from the motherboard manufacturer or distributor to be able to fetch bios/driver updates?
      My Computer


  7. Posts : 23
    Windows 7 Home Premium SP1 64bit
    Thread Starter
       #27

    Here is a link for updates/drivers:
    Treiber & Software zum Herunterladen HP Pavilion p6310de Desktop-PC - HP Kundendienst (Deutschland - Deutsch)

    (Had to enter my pc-name "p6310de" and then they showed me those drivers).

    BIOS:
    2010-07-21 , Version:5.16, 1.63M

    On my pc is version 5.16.
      My Computer


  8. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #28

    Tina,
    Did you check to see if this driver is newer than yours?

    Treiber - Grafik (‏1)
    Treiber-Update für NVIDIA GeForce GT-Grafikkarte ►
    2010-04-19 , Version:8.17.11.9732, 154.03M
    Das Treiber-Update für die NVIDIA GeForce GT 220-Grafikkarte
    behebt das Problem mit einer verzerrten Bildwiedergabe und das Problem,
    bei dem das System nach einem Systemneustart hängen bleibt.
      My Computer


  9. Posts : 23
    Windows 7 Home Premium SP1 64bit
    Thread Starter
       #29

    karlsnooks said:
    Tina,
    Did you check to see if this driver is newer than yours?

    Treiber - Grafik (‏1)
    Treiber-Update für NVIDIA GeForce GT-Grafikkarte ►
    2010-04-19 , Version:8.17.11.9732, 154.03M
    Das Treiber-Update für die NVIDIA GeForce GT 220-Grafikkarte
    behebt das Problem mit einer verzerrten Bildwiedergabe und das Problem,
    bei dem das System nach einem Systemneustart hängen bleibt.
    I'm using version 9.18.13.623.
      My Computer


  10. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #30

    Which is better I can't say. Generally, best is to use the latest driver offered by the computer manufacturer rather than the one from the graphic card/chip manufacturer, but not always.

    True is also that your computer is not the latest and HP may be lax in updating info on an older computer.

    I told the chaps who will be possibly making suggestions that you have much software that I would remove if it was my computer, but that such a suggestion would not be to your liking.

    You might try uninstalling all software on there that you can live without and then remove still more.

    Another holy grail for some is Avira. Generally, the paid version of Avira runs quite trouble-free under Windows 7.

    As an experiment, you could uninstall Avira and install MSE, Microsoft Security Essentials. Link to MSE in my signature.

    I'm a great supporter of MSE which is the one and the only anti-malware solution that I use, that I install, that I recommend. AV software has strange ways of interfering with other software.
      My Computer


 
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