explorer.exe - Application Error (0xc000007b) when logging in.


  1. Posts : 24
    Windows 7 Home Premium 64bit
       #1

    explorer.exe - Application Error (0xc000007b) when logging in.


    Hello everyone,

    When i log in on my pc (on laptop at the moment) i get the message:

    The application was unable to start correctly (0xc000007b). Click OK to close the application.

    here are the steps i took for some context:
    - I tried to install a custom theme
    - took ownership of the 'explorerframe.dll' files in system32, and also in sysWoW64.
    - copied both of them, and stored them somewhere else as a backup.
    - renamed both originals to explorerframe001.dll, and kept them in their original places (system32 and syswow64)
    - copied and pasted the new explorerframe.dll from the custom theme folder into system32 and syswow64.
    - restarted, logged on, and the message came up, leaving me with a blank screen.

    What would be a good way of resolving this issue without having to completely restore everything? I have read a few posts around involving the elevated command prompt, but i dont know how to start that without rightclicking cmd.exe in my start menu.
    If anyone can give me a good walkthrough to follow, or a direction to take that would be greatly appreciated.
    Thanks
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Welcome aboard.

    Try SFC /SCANNOW : Run in Command Prompt at Boot and let us know the situation.
      My Computer


  3. Posts : 24
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Arc said:
    Welcome aboard.

    Try SFC /SCANNOW : Run in Command Prompt at Boot and let us know the situation.
    thanks,
    but at point 7, where, after i have entered the 'scf /scannow...' its says the following:
    'Windows Resource Protection could not start the repair service.'

    where do i go from here
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Is the User Account Control enabled?
      My Computer


  5. Posts : 24
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    i believe i have it enabled for when things want to make changes.

    Im having a look at potentially just using the system restore function of the system recovery options menu. The last restore point logged was only yesterday following a windows update, and since then i have not made any significant changes, or things i vitally need. Would you recommend just using this option?

    EDIT: I used the system restore function, all is working normally now. Thankyou ARC for your help.
    Last edited by JG2206; 21 Sep 2012 at 07:51.
      My Computer


 

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