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Windows 7: starting problem.

22 Sep 2012   #1

Victoria
 
 
starting problem.

Hi guys.

I was trying to fix my dad's laptop, because he downloaded or did something wrong to it. I thought that I should system restore. I did that and because he told me that it has been going for more than 1 month. So I restored it 2 months back.

Now the problem begins. He changed his user name of his laptop. Now when I turn it on and goes to the user name and password screen, its telling me that its wrong pass or user name. I've tried all his password and it seem to not work. So what I'm guessing is that the username is wrong. Because I noticed that now his user name has MR. at the start. Before it wasnt there.

So I should change user name right? But thats my problem, it doesnt let me change username, I cant click on the picture what so ever.

And any advice how to solve this problem? Or even change username?

Thank you!


My System SpecsSystem Spec
.

22 Sep 2012   #2

Windows 7 Ultimate 64 bit
 
 

My System SpecsSystem Spec
22 Sep 2012   #3

Victoria
 
 

I tried it. Still didnt work.

I might have to go to the computer shop...
My System SpecsSystem Spec
.


22 Sep 2012   #4
Microsoft MVP

 

Each time you System Restore it sets a point to Undo it. Have you tried undoing the System Restore to get it back to the familar User name and passsword?

If so you can work through these Troubleshooting Steps for Windows 7 while posting up a new thread with the exact performance problems for more specific help.

If not then try Password Reset - Windows 7 Forums
My System SpecsSystem Spec
22 Sep 2012   #5

MS Windows 7 Ultimate SP1 64-bit
 
 

Anthony,
Did this:
Password Reset - Windows 7 Forums
solve you problem?
My System SpecsSystem Spec
Reply

 starting problem.




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