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Windows 7: Laptop stuck in boot loop - can't enter safe mode


22 Sep 2012   #1

Windows 7 Home Premium 64bit
 
 
Laptop stuck in boot loop - can't enter safe mode

Hey everybody!
I just bought an Asus U31S laptop a couple of weeks ago for school and all was great until today. It suddenly crashed and gave BSOD. I was just on youtube or something, nothing special, but it had been running for a few hours.
So now it won't boot up, it simply reboots constantly. I can't even get into safe mode. BIOS I can get into, but I'm unable to do anything, since it appears to freeze, when I get in there.
I searched for a solution, but so far I've been unable to find one. Any suggestions?


PS English isn't my native tongue...

My System SpecsSystem Spec
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22 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

first suggestion is this.
Startup Repair
My System SpecsSystem Spec
22 Sep 2012   #3

Windows 7 Home Premium 64bit
 
 

I can't boot from a CD, since there isn't an optical drive in the computer. And I don't think it would help anyway, since I can't change boot priorities.
My System SpecsSystem Spec
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22 Sep 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Does the system not have a built in recovery feature then?
This could start to get complicated quickly if you truly have no control over the boot order.
My System SpecsSystem Spec
22 Sep 2012   #5

Windows XP
 
 

Hi, I have the same issue with my Dell laptop. I when I shut my laptop down it automatically updated vista and then after when I tried to turn in back on it was stuck in a loop of rebooting. Repair isn't working, Safe mode isn't working command prompt isn't working and I don't have a CD drive to reinstall the system. Although, I do have a USB port is there a way I could start my laptop using that? Thanks.
My System SpecsSystem Spec
23 Sep 2012   #6

Windows 7 Home Premium 64bit
 
 

I don't think think I'm able to access a recovery feature, so I'm kind of lost. Guess I'll have to return it and let the store fix it then.
My System SpecsSystem Spec
23 Sep 2012   #7

Win 7 Pro 64-bit 7601
 
 

if it freezes when in BIOS, then yes, returning it is a good idea. I smell that repairs could get expensive. Thankfully it's pretty new so it's well into any warranty, so you won't pay for them.
My System SpecsSystem Spec
23 Sep 2012   #8

Windows 7 Home Premium 64bit
 
 

I'm going to send it within the next couple of days. A shame, but it seems necessary.
Still, thanks to everyone who've tried to help!
My System SpecsSystem Spec
23 Sep 2012   #9
Microsoft MVP

 

Work through these steps for Troubleshooting Windows 7 Failure to Boot starting with the hardware tests. It will save you a lot of money and you'll learn a lot about your PC.
My System SpecsSystem Spec
23 Sep 2012   #10

Windows XP
 
 

Hi again, I fixed my laptop from earlier it was stuck in loop of rebooting and I had no CD drive and couldn't access safe mode. You can transfer the Windows 7 reinstallation DVD that came with your laptop to a USB if you follow the steps at

Installing Windows 7 from a flash drive – faster and more convenient | Cloudeight Information Avenue

or

Install Windows Vista from Bootable USB Flash Memory Drive

make sure you have 4 or 5gbs on the USB. Wish you luck!
My System SpecsSystem Spec
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 Laptop stuck in boot loop - can't enter safe mode




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