New
#1
Cannot Log Off or Restart
I have Win 7 Pro on a Thinkpad T510 and I updated the Avast engine. It asked for me to restart the computer. It progressed as far as the "Logging off" screen an stopped. I have manually stopped the computer with the power button but when I power it back on I go to the same "Logging off" screen. I have a restore point but can't get to it unless I can start up the computer at least in Safe Mode. Unfortunately I don't have a boot disk. After years of computing this may be the first time I have needed one. Any help would be much appreciated.