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Windows 7: Frozen at Starting windows, after hard drive install


22 Sep 2012   #1

Windows 7 64 bit
 
 
Frozen at Starting windows, after hard drive install

I contacted HP support which charged me $65 to tell me to purchase a $140 Hard Drive and $20 recovery disks. I have installed the hard drive and used the recovery disks now i get stuck at Starting Windows screen. I have no clue what to do. I have let it sit for 1.5 hours just to see if it would eventually start and nothing.

The issue started with mouse touchpad stopped working and the light on the side of the laptop turned from white to a pinkish color. It is a HP Pavilion DV6 that this happened to with windows 7 64 bit.


My System SpecsSystem Spec
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22 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Have you made sure all your hardware is properly seated and connected to your motherboard? How recently have purchased the hard-drive, it may still be under warranty or still valid for a refund.
My System SpecsSystem Spec
22 Sep 2012   #3
Microsoft MVP

 

Reboot and tap the HP F10 key to enter BIOS setup, make sure the HD is detected under HD's or Storage listings (if not reinstall it or change the cables).

Then look for SATA controller to set it to AHCI to try install. BIOS Setup Utility Information and Menu Options - HP Customer Care (United States - English)

If the disks still won't load then try using the installer in Step 1 of Clean Reinstall - Factory OEM Windows 7 which will give you a much better install than the Recovery disks containing all of the corrupting HP bloatware and duplicate utilties which have better versions built into Windows 7.
My System SpecsSystem Spec
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23 Sep 2012   #4

Windows 7 64 bit
 
 

It finally got past Starting Windows to only tell me that recovery failed and i can try again. I have tried 5 times now and get the same result. I would try a clean reinstall, but really cant afford $200 for Windows 7 software right now. In BIOS I cant find anywhere to change SATA.

The pink light on the side of the machine is the HD light. I am almost about to sell it for spare parts to a computer repair shop.

Oh and i just purchased the HD. 4 days ago, don't see how the hard drive is the problem unless HP sent me a brand new lemon.
My System SpecsSystem Spec
23 Sep 2012   #5
Microsoft MVP

 

Why would you need to pay $200 for Windows 7 if it came on your PC? Just reinstall using the installer provided in Clean Reinstall - Factory OEM Windows 7
following the steps closely to get a perfect reinstall.

To get the cleanest slate for reinstall wipe the HD first with Diskpart Clean Command accessing Command Line by pressing Shift + F10 after booted into the installer.

Please read the tutorials closely and ask back any questions as you had this information almost a day ago and could already be reinstalling had you payed attention and read the links.
My System SpecsSystem Spec
23 Sep 2012   #6

Windows 7 64 bit
 
 

How do I get to this if I can't even get into windows?
My System SpecsSystem Spec
23 Sep 2012   #7

win 7 Pro 64 Sp1 win 8.1 pro Xunbuntu
 
 

Wisonu-do you have access to another computer?
My System SpecsSystem Spec
23 Sep 2012   #8

Windows 7 64 bit
 
 

Yes. A pc with windows 7 ultimate and a Mac.
My System SpecsSystem Spec
23 Sep 2012   #9
Microsoft MVP

 

Quote   Quote: Originally Posted by wisonu View Post
How do I get to this if I can't even get into windows?
What exactly that I described requires booting into the OS? If you've read the Clean Reinstall - Factory OEM Windows 7 you can even rescue your files using a boot disk as shown.

Of course you need to have another PC to prepare the disks required to reinstall on non-bootable Windows 7, or even Troubleshooting Windows 7 Failure to Boot .

Let us know if there are any other questions.
My System SpecsSystem Spec
24 Sep 2012   #10

Windows 7 64 bit
 
 

I did the clean install and when it restarted the first time, it went to starting windows screen for 1 hour then said that windows failed to load. Was talking to a friend and he thinks it may be a motherboard problem. I have no clue guess the only way to find out is to buy a motherboard.
My System SpecsSystem Spec
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 Frozen at Starting windows, after hard drive install




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