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Windows 7: Computer restarts at Windows 7 welcome screen...

23 Sep 2012   #1
Pranit Khedekar

Windows 7 Ultimate x64
 
 
Computer restarts at Windows 7 welcome screen...

hey guys plz help me my pc restarts at Windows 7 welcome screen over and over...i tried too many things for solve this problem bt cant get good results from them....n even when i tried to format my pc from cd my dvd rom is not detecting any cd win7 or winxp.....plz huys help me suggest me what to do nw ...Thanks


My System SpecsSystem Spec
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23 Sep 2012   #2
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Hello Pranit and welcome to Seven Forums.

It would help if you gave us your system specs. At the top of any Forum page you can click on "User CP". Then in the left column click on "Edit System Spec". If you don't know all the information a free tool called Speccy can give you those specs.

Speccy - System Information - Free Download

Some of the basic things to try are:

1. A virus can cause your problem. Run a full scan with your own anti-malware suite. Then run a second full scan with the free Malwarebytes. (No anti-malware product is 100% effective 100% of the time. If there was such a thing we'd all be using it.) You may have to start your computer in Safe Mode with networking through Advanced Boot Options.

Safe Mode

2. While in Safe Mode you could also run a system file checker scan from an elevated command prompt (option two) that will look for damaged or corrupt system files. If problems are found run the scan 3 times rebooting in between each scan.

SFC /SCANNOW Command - System File Checker

3. If none of the above helps, these troubleshooting guides that were prepared by one of the Forum experts may help. It will take time to do all the diagnostic checks but the guides have helped many people.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

4. It would also help to know what things you've already tried.
My System SpecsSystem Spec
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 Computer restarts at Windows 7 welcome screen...




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