New
#1
Windows is locked up at welcome screen
My dell inspiron laptop was working fine, I was using Adobe Lightroom when it gave me
An error prompt and shut down. I tried rebooting the computer in safe mode and regular mode, no matter what I do I reacts the same. Takes me to the login screen where I am able to type in my password, then it goes to the welcome screen and stays there. I have a lot of work on this computer and it hasn't been recently backed up. Am I going to lose all my information and what should I try next?