Win 7 home frozen after start up

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  1. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #11

    Have fun working your way thru the links provided by GregRocker.
      My Computer

  2.    #12

    Start with the hardware tests in the opening Note.

    If there's further interference while booting a disk, reset BIOS to defaults: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS
      My Computer


  3. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #13

    Greg,

    All of that has already been done.
      My Computer

  4.    #14

    All I see is Dell Diagnostics which are not as comprehensive and no report back on promised memtest. Nothing has even been mentioned before about resetting BIOS.

    I would check if there is a newer BIOS update while you're at it.
      My Computer


  5. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #15

    Greg,
    My mistake. I got threads mixed up. You are correct.
    karl
      My Computer


  6. Posts : 8,375
    W7 Ultimate x64/W10 Pro x64/W11 Pro Triple Boot - Main PC W7 Remote PC Micro ATX W7 Pro x64/W11 Pro
       #16

    Mr2005 said:
    To clarify,

    It is windows defender offline. Still getting stuck at 4 seconds, will run the ram test tonight.

    If it is a virus, will reinstalling windows elimate it?
    Is it possible to reinstall windows without formatting my hard drive?
    When a live program booting live from disk or flash drive stalls it's not due to any virus. The write to the flash drive was likely incomplete or the drive wasn't fully made bootable. I've seen that enough times working with live data recovery sticks as well as other live flash drive projects.

    The Hiren's Ultimate BootCD would provide other live security tools while the run of memtest ruled out any bad ram problem.

    As far as reinstalling Windows with or without wiping the drive clean would be a last resort. When simply replacing the present install with another without a full drive wipe you will see the leftovers packed away in the Windows.old folder from the previous install. Other folders you created or were created outside of the Program Files and Program Files(x86) folders plus the users will still remain on the drive.
      My Computers


  7. Posts : 17
    Win 7 64 bit home
    Thread Starter
       #17

    Gentlemen, thanks for the help. I was able to get windows to start repair to run and it gave me this info.

    Startup repair cannot repair this computer automaically.
    Problem signature
    Problem event name startup repaired feline

    Problem signature 01: 6.1.7600.16385
    Problem signature 02: 6.1.7600.16385
    Problem signature 03: unknown
    Problem signature 04: 60
    Problem signature 05: external media
    Problem signature 06: 2
    Problem signature 07: NoBootFailure
    Os version 6.1.7600.2.0.0.256.1
    locale ID 1033

    Not sure if this helps identify anything. Going to try the other things you recommended today.
      My Computer


  8. Posts : 8,375
    W7 Ultimate x64/W10 Pro x64/W11 Pro Triple Boot - Main PC W7 Remote PC Micro ATX W7 Pro x64/W11 Pro
       #18

    The log file for the Startup repair tool if used in Windows can be found at "C:\Windows\System32\LogFiles\SRT\SRTTrail.txt". Some would simply wipe the drive and start over fresh as seen in one MS TechNet social site's thread. Win7 startup repair fails, but doesn't say what file is corrupt

    Another similar thread here at SF dealt with the same problem as well and saw the same recommendation for restoring a full system image if you had one or performing a full clean install all over again. https://www.sevenforums.com/crashes-d...r-problem.html

    Problem Signature #4 is different with each one reporting the same type of problem. When the previous 7 install started freezing up solid once I was at the desktop here and went to click on anything the Disk Check tool cleaned it up in one run.

    Of course a pending clean install was already decided while that saved the existing installation at the time seeing Windows load up normally once the errors on the drive were tended to. I didn't run into any problem with the Startup repair tool however that can be run when booted live from the 7 dvd if you tried it there.
      My Computers


  9. Posts : 17
    Win 7 64 bit home
    Thread Starter
       #19

    I've reset the bios, run scndsk and chkdsk ( they both have locked up at 33% and 51% ).


    My plan is to wipe my disk clean tomorrow night when i get off work unless anyone as any other ideas.

    ? On the install....my set up is a sdd dive c: with programs , the. 2 other internal drives with data. Should I unplug those data drives during installation! Ask because during this process it looks my drives have new letters associatd and I'd hate to wipe the wrong disk. If those data drives have something malicious on them, will malwarebytes be able to clear before c: gets infected again?
      My Computer

  10.    #20

    The first steps in Troubleshooting Windows 7 Failure to Boot
    are to run Malwarebytes and disinfect all drives. Did you do this?

    You should also unplug all other HD's and peripherals during repairs and reinstall. Run Startup Repair again once you do this.

    Try running Disk Check again from Command line in installer System Recovery Options or System Repair Disk. If it fails again test the HD with maker's HD Diagnostic extended CD scan as I have already suggested. You need to be able to complete both of these HD tests in order to know the HD is good. Is it detected in BIOS setup?
      My Computer


 
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