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#1
Windows Explorer constantly crashing (folders with images in them)
I'm in desperate need of help! Windows explorer crashes with the error message "Windows Explorer has stopped working" whenever I click on a folder that has a RAW image file (.CR2) or a TIFF/PSD image file. It then shuts down and restarts. It only happens with these large image files, not video, audio, or pdf files.
I'm running Windows 7 64-bit Home Premium. My computer did two lengthy Windows updates over the last week when I did system restarts, so maybe that has something to do with it?
I spent the whole day yesterday trying different suggestions I found on the web and nothing has worked. Here's some of the things that I've tried that have been unsuccessful:
- Selected "Always show icons, never thumbnails" in "Folder options / View".
- Scanned my computer with Malwarebytes. Same problem after the scan/cleanup.
- Tried do a System Restore on 6 different restore points and none of them could complete the Restore successfully.
- Tried to do a System Restore on the same restore points in safe mode and it still couldn't do it.
- Ran SFC/ scan, still does the same thing afterwards.
- Updated my video card driver.
- Tried different image codec packs.
- Uninstalled all image codec packs.
- Some selective startup or clean boot stuff through "msconfig" that didn't help.
- Plus a few other things that I can't even remember (it was a late night!)
I'd be so grateful if anybody can help me figure out this issue. I need to use Photoshop and work with these images for my line of work so I'm kind of at a standstill until I get this resolved. Doing a full reinstall is something I really don't want to have to do!!
Thanks so much,
Josh