Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: c0000135 Error On Boot - %hs Missing

28 Sep 2012   #21
gregrocker

 

How would you know if the post is helpful if you didn't even try any of the steps? You'd best change you attitude before you're tossed out of here on your ear for insulting volunteers who are trying to help you.

You say in your OP that you do not run any except an obscure AV which immediately calls into question the possibility of infection, hence Best Practices are to disinfect with MBAM and install the recommended AV.

Since almost all DLL's are generated by a malfunctioning program at Startup, it's easiest to eliminate the error by establishing a Clean Boot. Kaktussoft suggested this earlier but was ignored so I repeated it and provided a tutorial which shows an easier way to achieve and keep it over the long haul.

There is no substitute for a perfect Clean Reinstall of Win7 which is a specialty of these forums and a gift I was offering you my help with since your efforts failed to the point you wanted to roll it back using windows.old.

If you speak rudely to another volunteer here you will quickly find youself tumbling in outer cyberspace. This is the top tech forums on the web with the foremost experts in numerous areas who will not put up with anything but grateful thanks or constructive criticism.


My System SpecsSystem Spec
.
28 Sep 2012   #22
crait

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
How would you know if the post is helpful if you didn't even try any of the steps? You'd best change you attitude before you're tossed out of here on your ear for insulting volunteers who are trying to help you.
How is what I said insulting? I simply asked if you read my posts because to me, it did not seem that way. Allow me to explain why your post was not helpful whether or not you think that I tried these methods already.

Quote   Quote: Originally Posted by gregrocker View Post
Run a full scan now with Malwarebytes.
Why do I need to do this? I do not have any viruses on this computer. It is a completely new installation of Windows 7. (See next line.)

Quote   Quote: Originally Posted by gregrocker View Post
Uninstall all other AV's, install Microsoft Security Essentials to run a full scan and keep it turned on and updated.
Why did you tell me to install Malwarebytes and then you tell me to remove it? Doesn't seem helpful. (See next line.)

Quote   Quote: Originally Posted by gregrocker View Post
Establish a Clean boot as suggested, then work through the other Troubleshooting Steps for Windows 7.
That was already said and I will try that as soon as I finish the Chckdsk and post the results to see if I am moving in the right direction.

Quote   Quote: Originally Posted by gregrocker View Post
If problems persist I would strongly consider getting a perfect Clean Reinstall - Factory OEM Windows 7 which steps are the same for retail.
I already did. I'm not going to reinstall Windows if I just reinstalled Windows. Unless of course, you didn't read my post where I said that I did that already.

What you said made me feel like I wasted my time by trying to give all of the information I could possibly give just for someone to skim over what I said. I'm not saying you didn't read it, but I had specifically stated that I had already reinstalled Windows and that the problem now resides within an old installation within the Windows.old folder. Malware Bytes and Windows Essentials will not be helpful in this situation because there is literally nothing on the computer except for the Windows.old folder and the other stuff that is directly placed on the hard drive by a new Windows 7 installation. Again, I have no qualms with anyone on this site; Everyone here seems intelligent and insightful.
My System SpecsSystem Spec
28 Sep 2012   #23
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by crait View Post

I feel that you did not even read my posts in this thread. This post is not helpful and I think that this forum has rules against spam. Thank you.
One of our hardest working volunteer members here tried to help you and you replied with the above. You did not do the suggested clean install he suggested as you said it worked until you revisited the windows.old, where you apparently reintroduced your original problem. I am not the expert in this many here are, but even I can see the fault in this.

A Guy
My System SpecsSystem Spec
.

28 Sep 2012   #24
gregrocker

 

The Best Practices for Win7 established over three years with near unanimity here is to have MSE installed while MBAM is kept onboard for on-demand scanning. If there is possibility of infection we recommend first MBAM - in Safe Mode if necessary - or Windows Defender Offline bootable CD. This should have been the first thing done with the .dll errors, followed by a Clean Boot to isolate the program responsible at boot which was the one step you ignored.

I didn't know if you still had your install or had already rolled it back, but since you had windows.old you had already reimported any infection that existed into the reinstall. This and your other early comments about AV security were a red flag.

What I did know is that you said your reinstall was not helpful in which case it's highly likely you didn't follow the best practices for getting and keeping a perfect Clean Reinstall - Factory OEM Windows 7 . I would read over it now to know for sure how close you came and strongly consider redoing it if necessary.
My System SpecsSystem Spec
28 Sep 2012   #25
crait

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by A Guy View Post
Quote   Quote: Originally Posted by crait View Post

I feel that you did not even read my posts in this thread. This post is not helpful and I think that this forum has rules against spam. Thank you.
One of our hardest working volunteer members here tried to help you and you replied with the above. You did not do the suggested clean install he suggested as you said it worked until you revisited the windows.old, where you apparently reintroduced your original problem. I am not the expert in this many here are, but even I can see the fault in this.

A Guy
I now have Windows again, running on that computer which shows that the problem is not a hardware issue, especially with all of the checks that I've run on it already, and that the problem stems from the Windows.old.001 folder.

[This post is currently being edited.]
My System SpecsSystem Spec
28 Sep 2012   #26
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by crait View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
post output
reg load HKLM\mywin7system c:\Windows.old.001\Windows\System32\config\system
The operation completed successfully.

C:\Windows\system32>reg query "HKLM\mywin7system\Select"

HKEY_LOCAL_MACHINE\mywin7system\Select
Current REG_DWORD 0x1
Default REG_DWORD 0x1
Failed REG_DWORD 0x0
LastKnownGood REG_DWORD 0x2


C:\Windows\system32>reg query "HKLM\mywin7system\ControlSet000\Control\Session Manager\SubSystems" /v windows
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>reg query "HKLM\mywin7system\ControlSet001\Control\Session Manager\SubSystems" /v windows

HKEY_LOCAL_MACHINE\mywin7system\ControlSet001\Control\Session Manager\SubSystems

windows REG_EXPAND_SZ %SystemRoot%\system32\csrss.exe
ObjectDirectory=\Windows SharedSection=1024,20480,768 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=consrv:ConServerDllInitialization,2 ServerDll=sxssrv,4 ProfileControl=Off MaxRequestThreads=16


C:\Windows\system32>reg query "HKLM\mywin7system\ControlSet002\Control\Session Manager\SubSystems" /v windows

HKEY_LOCAL_MACHINE\mywin7system\ControlSet002\Control\Session Manager\SubSystems

windows REG_EXPAND_SZ %SystemRoot%\system32\csrss.exe
ObjectDirectory=\Windows SharedSection=1024,20480,768 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=consrv:ConServerDllInitialization,2 ServerDll=sxssrv,4 ProfileControl=Off MaxRequestThreads=16[/CODE]
did you see consrv in the output! Replace consrv with winsrv
Code:
reg load HKLM\mywin7system c:\Windows.old.001\Windows\System32\config\system
regedit
browse to HKEY_LOCAL_MACHINE\mywin7system\ControlSet002\Control\Session Manager\SubSystems
doubleclick on rigght part of screen on "system"  replace consrv with winsrv
do the same for
browse to HKEY_LOCAL_MACHINE\mywin7system\ControlSet002\Control\Session Manager\SubSystems
Now after you boot from windows.old system boot fine! Immediate run a consrv virus remover!
My System SpecsSystem Spec
28 Sep 2012   #27
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

My System SpecsSystem Spec
Reply

 c0000135 Error On Boot - %hs Missing




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
STOP: C0000135 The program can't start because %hs is missing from you
"STOP: C0000135 The program can't start because %hs is missing from your computer. Try reinstalling the program to fix the problem Hello all, This is the first time I have ever asked for help on an online forum, in most cases I have been able to fix the problem myself, however on this occasion...
General Discussion
stop error c0000135
the pc gets to win 7 logo, bsod, then loops back to attemp to restart. safe modes do not work. the code is c0000135 'the program cant start because %hs is missing from your computer. try re installing the program.' there is no indication of what program it may be. many reference i have read...
BSOD Help and Support
Error C0000135 %hs is missing on blue screen - No AVG installed
Not sure what is going on with my Laptop it appears to be stuck in a repair loop cycle and I am unable to reboot the system. Safe mode or system restore are not working and will just continue the loop. Have completed CHKDSK to no avail. Looking on the internet it appears that this problem is...
General Discussion
BSOD after virus clean up, STOP:c0000135 file %hs is missing
Hi this is my first post in a fourm so be nice :) My troubles started about a week ago, I was browsing the web when I was locked out of my browser. A program called Win 7 internet security came up, said my computer had heaps of problems and wanted me to pay them money to "save" the system, this...
BSOD Help and Support
HELP C0000135 %hs is missing ... Urgent!!!
My OS is win7 -64bit. Dell Inspiron laptop. 1. Recently caught Mediashifting virus, when tried to install spywear doctor to remove it, I was told to uninstall AVG first, for some reason, I could not uninstall AVG, panel control disable the option, I then went to AVG folder, tried to delete it...
BSOD Help and Support
STOP: c0000135 The program can't start because %hs is missing
Free pills! <-Never mind... I do not have AVG installed. I believe this was effected by a virus (as just before I could not boot I had the "Win 7 Home Security" virus pop up). How do I boot up my computer without losing my files? I've tried the Googles, but nothing is working. I do not...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 19:25.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App