Slow Windows7 Ultimate-64 BIT performance

Page 1 of 2 12 LastLast

  1. Posts : 27
    Windows 7 Professional x32
       #1

    Slow Windows7 Ultimate-64 BIT performance


    Hey there, I got this new laptop that I now had for a month or more, everything ran well for a while, performance was amazing and incredible, but I believe the laptop caught a virus and I had to re-install windows, so I got a windows 7 ultimate-64 bit version. I updated drivers through the INTEL driver updating thing, and I updated all drivers without problem. But then I noticed slow performance, in fact, terrible. All applications lagged horribly, most of the games that worked before didn't work at all, even the ones that work on my other really old laptop. I tried uninstalling useless stuff but it was not helpful. Any idea why performance would drop out of a sudden? Thanks in advance.

    I opened up the dxdiag and saved all information:
    DXDIAG Log - Pastebin.com
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Hi,

    Is Windows updated? How did you perform the installation?

    Regards,
    Golden
      My Computer


  3. Posts : 27
    Windows 7 Professional x32
    Thread Starter
       #3

    I bought the disk off a nearby store, not quite sure how to know if windows was updated or not.
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    1. Click
    2. Then hover your mouse over All Programs for a few seconds, then find and click Windows Update in that list.
      My Computer


  5. Posts : 27
    Windows 7 Professional x32
    Thread Starter
       #5

    It says the latest updating was yesterday, but there is 1 important update. I will see if updating it does anything good.

    -----

    Just installed the update, no changes.
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    You changed from Professional to Ultimate right? Did you validate your installation with the COA sticker underneath your laptop?
      My Computer


  7. Posts : 27
    Windows 7 Professional x32
    Thread Starter
       #7

    Sorry but I don't remember clearly what the first Windows7 was, but I don't remember going through anything related to a COA or a sticker on my laptop. Yet again, I wouldn't say it is related to that, because I used this for like 3 other laptops and they all run fine.
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #8

    OK. Please do the following:

    1. Download and save this tool to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    2. Run the tool, and then click 'Copy' - ignore any errors if they appear

    3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

    Regards,
    Golden
      My Computer


  9. Posts : 27
    Windows 7 Professional x32
    Thread Starter
       #9

    Alright, here are the results:
    beepboop - Pastebin.com
      My Computer


  10. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #10

    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC DELL WN09
    FACP DELL WN09
    HPET DELL WN09
    MCFG DELL WN09
    SSDT AMICPU PROC
    UEFI PTL COMBUF
    OSFR DELL M08
    SLIC ACRSYS ACRPRDCT
    I'm afraid your installation is counterfeit - you have an ACER OEM installed to a DELL. Since many counterfeit installations come seeded with malware (this could explain the laggy performance) you should:

    1. Completely wipe your hard disk, and
    2. Re-install your original Windows 7 installation.
    3. Seek a refund from the store you purchased this licence at.

    Until such time, we cannot help you further.

    Good luck,
    Golden
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 01:19.
Find Us