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Windows 7: BlueScreen error

20 Sep 2009   #1

Windows 7
BlueScreen error

Hello all,

Previously i sent message for this issue:

Proposed solutions seem to help me and the problem is resolved. But recently I started getting error messages similar to may Previous post.

BCCode: d1
BCP1: 00000000
BCP2: 00000002
BCP3: 00000000
BCP4: 92653456
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
It is important to mention I'm not sure when this happens,Or what exactly I was doing the same hour.Once I watch a movie, another time it happens at night, etc.

All drivers updated, I am attaching files from C:\Windows\Minidump.

I really thank you for your help.

Attached Files
File Type: zip (275.7 KB, 13 views)
My System SpecsSystem Spec

20 Sep 2009   #2


The third (latest) minidump says it's this recent update for a Norton firewall driver:

Image path: \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20090916.003\IDSvix86.sys
Timestamp: Fri Sep 04 17:28:46 2009 (4AA0C1AE)

The previous two - 10th and 12th of Sept - are more nebulous. Something's preventing the drivers that maintain your L2TP VPN from doing their work, but minidumps don't contain enough memory to conclusively figure out why. It may very well be the same Norton driver as above, or perhaps another one that's part of the same suite.

Given that's a very new driver, Symantec may or may not have an update for it yet - depending on whether their customers are reporting an avalanche of BSODs after the automated scan engine update on or after Sep-04 which brought that new driver build to your machine.

If there's an even newer update, great. They obviously detected a flaw and worked to fix it. Otherwise, try removing that thing in the short term. At least some of these issues should go away.
My System SpecsSystem Spec

 BlueScreen error

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