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Windows 7: Help with System Repair

30 Sep 2012   #1

Windows 7 Home Premium 64 bit
Help with System Repair

Hello everyone. I own a Samsung QX410 and while I was browsing the Internet it crashed and would not start normally without crashing. So I've tried running Repair my system, even Repair my computer from my windows disk. But every time I do that it comes to a blue splash screen (with the bird, leaf, etc.) and it would not do anything. No options would come up and it would just sit there. Anyone know how to fix this?

My System SpecsSystem Spec

30 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit

Hello Aerolust and welcome to Seven Forums.

Do you happen to have a Restore Point prior to when the issuebegan?

System Restore

If you don't have a restore point or if it doesn't help, I'd try running a system file checker scan from an elevated command prompt (option two.) If problems are found run the scan 3 times rebooting in between each scan.

SFC /SCANNOW Command - System File Checker

If still no joy, one of the Forum experts prepared these two troubleshooting tutorials. They're time consuming but have helped many.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

Or you may want to skip troubleshooting and go straight to a clean install.

Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
30 Sep 2012   #3
Microsoft MVP


Just to be sure download the latest official installer from Step 1 of the Clean Reinstall tutorial above and burn to DVD using the tool provided in Step 2. If that fails try the flash stick method.

If those fail reset the BIOS to defaults: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS
My System SpecsSystem Spec


 Help with System Repair

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