I will apologise in advance for my lack of technical knowledge but I really need your help. It is a bizarre story, so here goes.
I left my laptop on while away for a couple of hours. I returned and was greeted with a black screen but the laptop was whirring away as if it was working as normal. I had no choice but to do a hard shut down. I started the laptop again and was directed to Start Up Repair. I ran this to no effect at all and I got stuck in the 'Start Up Repair Loop', which I managed to resolve using the great tutorial on this website. However, another problem has occurred.
When Windows loaded it brought me to my log in screen but my User Profile Name was missing. The password box was there and I managed to log on to my desktop. However, the taskbar loads but does not work, the desktop clock is missing and the icons on my desktop exist but do not load, nor do they have any titles. The Windows key does not pop up the start menu, so I had to do Ctrl Alt Delete to perform a shut down. I tried rebooting but the same thing happened. I tried booting in safe mode and this did not work either.
I was wondering if you could shine any light on this situation? The laptop is a Samsung with pre-loaded Windows 7 Home Premium. I apologise if this has been dealt with in another thread but I wasn't sure of what technical terms to search for.
P.S. Just tried doing a basic restore, which did not work and tried restoring it from a restore point, which also failed to solve the problem.
Last edited by Brink; 01 Oct 2012 at 09:29 PM..
That's what happened to me. (sorta) i don't know if it will work but bring up an elevated command prompt.
To do this:
Hold the Windows Key and push R
then type in cmd
Hold down Shift and Control, and push Enter.
a black window with some stuff in it should pop up.
type in sfc /scannow
Let that run, should take a little while, see if that fixes it
Computer type PC/Desktop System Manufacturer/Model Number Golden Mk. I.3 OS Windows 7 Ultimate SP1 (x64) CPU Intel i7 860 @ 2.80 GHz Motherboard Gigabyte P55A-UD3R Rev.1. Award BIOS F13 Memory 16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24) Graphics Card EVGA NVidia GTX 560 1024MB Sound Card Realtek Integrated Monitor(s) Displays Dual Samsung SyncMaster 2494HS Screen Resolution 1920*1080 and 1920*1080
Keyboard Logitech G110 Mouse Logitech MX518 PSU Thermaltake ToughPower QFan 750W Case Thermaltake Element S VK60001W2Z Cooling Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans Hard Drives 1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
3*Samsung F1 SpinPoint 1TB in RAID5;
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0 Internet Speed Not fast enough!!! Antivirus MSE and Malwarebytes Pro Browser Chrome Version 25 Other Info Laptop: ASUS X54C, Intel Core i3-2330M @ 2.0Ghz, 4GB RAM, Intel HD on-board graphics, Windows 7 Professional SP1 (x64), LinuxMint 14 (x64), PepperMint 3 (x86)