Shawn, sorry about this but as I was setting up my new account I noticed that on the customize start menu I have a checkbox for "Recent Items" which is not available on the old account, with the jump list problems. I mention this because I have tried everything I know (which is not a lot) to transfer this setting to the new account from the old account without success. Is there a way to add this to the start menu and if so is this the cause of my problems. Even if it isn't I wouldn't mind being able to use this instead of jump lists, even though it shows all of my "Recents".
I had lost my recents file from my user file so I have copied it over to the old file from the new file account which I thought might bring up the checkbox on the customize start menu but it hasn't.
One other thing when I tried Paint in the new account and had jump lists, today I tried my photo program in the new account and no jump lists have appeared? is this back to square one. I suspect so as having found this situation I tried Paint in the old account and you will not be suprised to hear that I have jump lists for it on the old start menu!
I am attaching screen shots of the customize menu new account and jump lists on paint from the old account, and I thought we had fixed the problem. Thanks again.
"Woops" as I was sending this note and it came up on the forum I noticed that on the picture of the old account start menu that there were arrows for jump lists and it appears that I have fixed the problem by copying that recents file to my old user account. I will let you know if this is successful after a few trials. by for now