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Windows 7: Win7 freezes when deleting a file

04 Oct 2012   #11

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Golden: I ran the system file checker using the directions given (thanks a bunch, never would have found it otherwise!)

Results: Windows Resource Protection did not find any integrity violations.

I'm trying to avoid reformatting/reinstalling Windows since it seems that would be like trying to kill a spider with a shot gun. Plus, I'm not totally sure that would fix the problem. So, let me know if you all have any other suggestions. I appreciate your help.


My System SpecsSystem Spec
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04 Oct 2012   #12

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

Run Crystal Disk Info again, but take a screen capture of the screen instead and post it here.

Also download and install SeaTools for Windows, from this site (follow the instructions to install). You might be prompted to install Microsoft .NET Framework 4, and directed to the Microsoft download page. Cancel the SeaTools installation, download and install the .NET, and then install SeaTools.

Run SeaTools. Click Accept in the blank conditions box, and from the main interface, select your drive, and then from the Basic Tests run:

  • SMART Test
  • Short Drive Self Test
  • Short Generic
Win7 freezes when deleting a file-capture.png
If these pass, then I do not think there is a problem with the disk itself, and we can then look at other issues to correct the problem/

Regards,
Golden

Regards,
Golden


My System SpecsSystem Spec
04 Oct 2012   #13

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Hey Golden if that comes up nothing would candora be as well to try a surface test with the Partition Wizard for any physical probs?
Best Free Partition Manager Freeware and free partition magic for Windows 7, Windows 8, Windows Vista and Windows XP 32 bit & 64 bit. MiniTool Free Partition Manager Software Home Edition.
My System SpecsSystem Spec
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05 Oct 2012   #14

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here is a link to the screen cap (sorry, I'm not a member of any other photo hosting sites so I used flickr):
HTML Code:
http://www.flickr.com/photos/21656093@N02/8056540331/in/photostream/lightbox/
I'll look into SeaTools in a little bit. Work is summoning me at the moment.
My System SpecsSystem Spec
05 Oct 2012   #15

Microsoft Windows 7 Home Premium 64-bit 7600
 
 

candora ,you can upload a screenshot direct to the forum using the paperclip icon in the message box when you make a post.
click the pclip, browse to the saved screenshot then click upload , click the paperclip again once it is uploaded and click the image name or number that shows in the dropdown,then post reply
My System SpecsSystem Spec
05 Oct 2012   #16

Windows 7 Ultimate x64
 
 

This is what was posted.


Attached Thumbnails
Win7 freezes when deleting a file-8056540331_fba2ed6a40_b.jpg  
My System SpecsSystem Spec
05 Oct 2012   #17

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

boohbah, I will keep that tip in mind for next time.

Golden, here are the test results:
--------------- SeaTools for Windows v1.2.0.6 ---------------
10/5/2012 1:16:10 PM
Model: ST9320325AS
Serial Number: 6VD7EAGC
Firmware Revision: 0003SDM1
SMART - Pass 10/5/2012 1:16:10 PM
Short DST - Started 10/5/2012 1:16:46 PM
Short DST - Pass 10/5/2012 1:17:48 PM
Short Generic - Started 10/5/2012 1:18:00 PM
Short Generic - Pass 10/5/2012 1:19:51 PM
Long Generic - Started 10/5/2012 1:21:09 PM
Long Generic - Pass 10/5/2012 2:56:36 PM

Any ideas of what to do next?
My System SpecsSystem Spec
05 Oct 2012   #18

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

To be honest, that drive looks in perfect shape - I don't see any problems.

What sort of files are you deleting, when the freezing occurs?

Regards,
Golden
My System SpecsSystem Spec
05 Oct 2012   #19

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi Golden, the freeze-up occurs any time I delete anything. Whether I delete a 1KB text file or a 3MB jpg, and it seems to occur at any location: whether it is deleted from the desktop or from some obscure folder in the D Drive, which is the data partition.

I can cut and paste files without a problem, unless I try to paste them into the recycle bin.
My System SpecsSystem Spec
06 Oct 2012   #20

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Quote   Quote: Originally Posted by candora View Post
Hi Golden, the freeze-up occurs any time I delete anything. Whether I delete a 1KB text file or a 3MB jpg, and it seems to occur at any location: whether it is deleted from the desktop or from some obscure folder in the D Drive, which is the data partition.

I can cut and paste files without a problem, unless I try to paste them into the recycle bin.
Did you try the surface test too? I had a clean test with Seatools on one and the surface test came up with some bad sectors so worth a try!
My System SpecsSystem Spec
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 Win7 freezes when deleting a file




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