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Windows 7: Corrupt Files on my NEW ASUS Laptop

04 Oct 2012   #1

Windows 7 Home Premium 64 bit
 
 
Corrupt Files on my NEW ASUS Laptop

Windows Resource Protection shows some corrupt files. I am assuming their in my Windows 7 bought two weeks ago. Where they come from I dont know or care. How do I clean this all up without dumping all my files and programs? It may be preventing my HP printer from scanning, printing yes, scanning no. I have been on the phone for hours with HP, ASUS and today Microsoft, they told me to run a program "cmd.exe " which showed the corrupt files

My System SpecsSystem Spec
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04 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

SFC /SCANNOW Command - System File Checker, which will scan for corrupted files and attempt to fix them, or do a Repair Install.

Do you shut-down your computer properly and have a reliable AV (anti-virus) installed?

Hope this helps,

Harry
My System SpecsSystem Spec
04 Oct 2012   #3

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

I used to do a lot of support on the Dell users forum and occasionally (not very often but it happened) a PC would go out with a bad disc image (load). Reloading from the recovery partition (back to the initial factory condition) fixed this specific problem.

As you have a new PC, and most new PC's now come with some type of recovery partition, restoring (reloading) with the factory reinstall may be the best bet.
My System SpecsSystem Spec
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 Corrupt Files on my NEW ASUS Laptop





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