Counterfeit Windows 7 Starter on an ASUS eeePC 1015PX

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  1. Posts : 8
    windows 7 starter
       #1

    Counterfeit Windows 7 Starter on an ASUS eeePC 1015PX


    Hello everyone,

    I'm sorry but I'm new here. I didn't know that I could not just barge to someone elses' thread. =( As what I have stated before, I also encountered the same concern with the other member here. But I'm not sure if we have the same issue about employees selling OS.
    I bought my ASUS eeePC 1015PX last Nov of 2011 and after I did a boot scan with avast last month. It showed infected files so I deleted those files and after few days, my netbook is prompting me that my windows 7 starter OS is counterfeit. How could this be possible if I bought this in a well-known computer shop here in the Kingdom of Saudi Arabia.

    So, please I'm begging you to also help me with my problem. Here is the diagnostic report:

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-KG794-FJYHG-YCJVG
    Windows Product Key Hash: 4clElKz4x2Yzq4iiborX50Uv898=
    Windows Product ID: 00342-OEM-8992752-30005
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.011
    ID: {72B40C5F-9DA8-4DC2-97E5-0099F80C9C5C}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Starter
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.120401-1505
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\sppobjs.dll[Hr = 0x800b0003]
    File Mismatch: C:\windows\system32\sppwinob.dll[Hr = 0x800b0003]
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{72B40C5F-9DA8-4DC2-97E5-0099F80C9C5C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YCJVG</PKey><PID>00342-OEM-8992752-30005</PID><PIDType>2</PIDType><SID>S-1-5-21-1567319989-513463058-2488777010</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>1015PX</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1101   </Version><SMBIOSVersion major="2" minor="6"/><Date>20110218000000.000000+000</Date></BIOS><HWID>04B80600018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arab Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012 
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    HWID Data-->
    HWID Hash Current: MAAAAAAAAQABAAIAAAACAAAAAwABAAEAJJQ64Mhjmokq3xySLOK0ONIR1Hl4WVwz
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   A_M_I_  OEMAPIC 
      FACP   A_M_I_  OEMFACP 
      HPET   A_M_I_  OEMHPET 
      MCFG   A_M_I_  OEMMCFG 
      ECDT   A_M_I_  OEMECDT 
      OEMB   A_M_I_  AMI_OEM 
      GSCI   A_M_I_  GMCHSCI 
      SSDT   PmRef  CpuPm4
      SLIC   _ASUS_  Notebook
    Hope to hear from you very soon. I am about to lose patience on this notebook whenever it pops up a counterfeit message. And when it popped up, all systems and tools got jammed.

    Thanks and will be looking forward for your great help,
    -clewis
      My Computer


  2. Posts : 983
    7 x64
       #2

    More then likely some of the files you deleted held the activation code. Only thing to do is reinstall the OS.
      My Computer


  3. Posts : 2,240
    Windows 7 Ultimate 64 bit
       #3

    The first thing you can try is a system restore, to a point in time before you started to encounter the problem. Next you could try running scfscannow in cmd prompt.

    SFC /SCANNOW Command - System File Checker

    As a last resort you could do a factory reset of the notebook using Asus built in software.

    Asus, problems restoring to factory settings
      My Computer


  4. Posts : 1,711
    Win 7 Pro 64-bit 7601
       #4

    Hmm, I think some of the first Win 7 cracks worked like that. Well, the most obvious sign to look for would be the Starter licence sticker, which should be in the bottom side of the netbook. If you have that, then you just screwed up something and you should follow Bassfisher's advice, if there isn't...... it's counterfeit.
      My Computer

  5.    #5

    Does it have the COA sticker on the bottom of laptop or under the battery, required by law to sell any preinstalled Win7? If so activate now at Control Panel>System with the Product Key.

    If not call MS Customer Service to report what has happened as they may provide a free license key if you cooperate with a piracy inquiry.
      My Computer


  6. Posts : 1,346
    Windows 7 Professional x64
       #6

    clewis01234 said:
    Hello everyone,

    I'm sorry but I'm new here. I didn't know that I could not just barge to someone elses' thread. =( As what I have stated before, I also encountered the same concern with the other member here. But I'm not sure if we have the same issue about employees selling OS.
    I bought my ASUS eeePC 1015PX last Nov of 2011 and after I did a boot scan with avast last month. It showed infected files so I deleted those files and after few days, my netbook is prompting me that my windows 7 starter OS is counterfeit. How could this be possible if I bought this in a well-known computer shop here in the Kingdom of Saudi Arabia.

    So, please I'm begging you to also help me with my problem. Here is the diagnostic report:

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-KG794-FJYHG-YCJVG
    Windows Product Key Hash: 4clElKz4x2Yzq4iiborX50Uv898=
    Windows Product ID: 00342-OEM-8992752-30005
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.011
    ID: {72B40C5F-9DA8-4DC2-97E5-0099F80C9C5C}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Starter
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.120401-1505
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\sppobjs.dll[Hr = 0x800b0003]
    File Mismatch: C:\windows\system32\sppwinob.dll[Hr = 0x800b0003]
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{72B40C5F-9DA8-4DC2-97E5-0099F80C9C5C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YCJVG</PKey><PID>00342-OEM-8992752-30005</PID><PIDType>2</PIDType><SID>S-1-5-21-1567319989-513463058-2488777010</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>1015PX</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1101   </Version><SMBIOSVersion major="2" minor="6"/><Date>20110218000000.000000+000</Date></BIOS><HWID>04B80600018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arab Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012 
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
     
    HWID Data-->
    HWID Hash Current: MAAAAAAAAQABAAIAAAACAAAAAwABAAEAJJQ64Mhjmokq3xySLOK0ONIR1Hl4WVwz
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   A_M_I_  OEMAPIC 
      FACP   A_M_I_  OEMFACP 
      HPET   A_M_I_  OEMHPET 
      MCFG   A_M_I_  OEMMCFG 
      ECDT   A_M_I_  OEMECDT 
      OEMB   A_M_I_  AMI_OEM 
      GSCI   A_M_I_  GMCHSCI 
      SSDT   PmRef  CpuPm4
      SLIC   _ASUS_  Notebook
    Hope to hear from you very soon. I am about to lose patience on this notebook whenever it pops up a counterfeit message. And when it popped up, all systems and tools got jammed.

    Thanks and will be looking forward for your great help,
    -clewis
    I suggest contacting Microsoft for assistance;

    Saudi Arabia
    Microsoft Saudi Arabia Home Page
    Microsoft Saudi Arabia
    16th Floor, North Tower
    Abraj Atta'awuneya, King Fahd Road, Olaya
    PO Box 17100, Riyadh 11484
    SAUDI ARABIA

    Phone: 966 1 2188000

    Fax: 966 1 2188001
      My Computer


  7. Posts : 8
    windows 7 starter
    Thread Starter
       #7

    gregrocker said:
    Does it have the COA sticker on the bottom of laptop or under the battery, required by law to sell any preinstalled Win7? If so activate now at Control Panel>System with the Product Key.

    If not call MS Customer Service to report what has happened as they may provide a free license key if you cooperate with a piracy inquiry.
    YEs, it has COA sticker under the battery. In the Control Panel>System, in the bottom saying Windows activation, it only shows there Status Not Available and Product ID: Not available.

    I'm really sorry but I don't know how to activate it if ever I didn't activate it in the first place. Please help me. I'm kinda slow about computers. =(
      My Computer


  8. Posts : 8
    windows 7 starter
    Thread Starter
       #8

    edwar said:
    More then likely some of the files you deleted held the activation code. Only thing to do is reinstall the OS.
    Thanks for your reply. Sorry but I don't know how to do it. How can I reinstall the OS if I don't have an installation CD when I purchased this netbook?
      My Computer


  9. Posts : 17,322
    Win 10 Pro x64
       #9

    Try entering the product key on the COA sticker under your battery,

    Product Key Number - Change

    That is for changing it but it will show you how and where to enter it to see if it fixes it.
      My Computer


  10. Posts : 8
    windows 7 starter
    Thread Starter
       #10

    bassfisher6522 said:
    The first thing you can try is a system restore, to a point in time before you started to encounter the problem. Next you could try running scfscannow in cmd prompt.

    SFC /SCANNOW Command - System File Checker

    As a last resort you could do a factory reset of the notebook using Asus built in software.

    Asus, problems restoring to factory settings
    Hello. I've tried the sfc /scannow for the second time and it says, Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.log. I followed what has been said on the other thread about sfc scannow but it didn't work out on Option 3.

    I was also about to do the restore to factory settings but it is not one of the choices when I reboot the netbook. What am I going to do? Hope you are not tired of helping me out on this.
      My Computer


 
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