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laptop wont boot sticks on windows logo
trying to solve a problem on a dell inspiron n5010 running windows 7
when you switch it on it goes to the black boot up screen and you are given these options
Launch startup repair(recomended)
start windows normally
if i select start windows normally it goes to the windows start up logo but eventually freezes then crash to a blue screen than goes off immediatley before i can read the info on screen
if i select the launch start up repair it goes to a blue screen with some small pics of leaves on and stays there and does nothing
any ideas how i can repair this please
Startup Repair Infinite Loop Recovery
i have read this but i dont even get the grey option boxes just that blue screen background