I am trying to troubleshoot a friend's computer issue.
I found out that his computer's registry is rather screwed.
Windows Installer and Remote Procedure Call totally doesn't run.
I asked him to run System File Checker in the hope of solving the registry issue..
Any other ideas ? Any guidance is appreciated
If you press F8 before Windows starts you will get a menu with several options including Safe Mode and "Last Known Good Configuration" You can try that.
Startup Repair may also help
Startup Repair - Windows 7 features - Microsoft Windows
You can try System Restore from Troubleshooting Steps for Windows 7 but if that fails it will probably save time to Clean Reinstall - Factory OEM Windows 7
Last edited by gregrocker; 10 Oct 2012 at 13:17. Reason: specify step per Si and Shawn below
You could try a system restore.
Or you can replace the hives from the regback directory ( if they are there).
Or you can access the shadow copies and copy out the hives from there.
You need external boot media to do the job.
I do it frequently.
Hello Raynian,
You could also do a system restore at boot using a restore point (if available) dated before the issue happened to hopefully fix it.
Hope this helps, :)
Shawn
I borked my Registry a few weeks ago. I tried System Restore and got nowhere fast. Last Known Good Configuration didn't work either. The only thing that worked was my Macrium image that I'd made two days earlier.
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