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Windows 7: Unable to access desktop a new one is created

13 Oct 2012   #1

windows 7 ultimate
 
 
Unable to access desktop a new one is created

Today when I loaded windows 7 I clicked on my account and after a slight delay a message appeared "preparing your desktop". When it appeared it was a new desktop and a message on the task bar stated "you can not access you files and folders". I have followed a few steps about unlocking locked accounts but my account wasn't locked.

A few other things have been happening over the last week so I am worried I might have a virus.

A google search left me thinking this problem was not common so I am at a loss what to do.

Thanks for you time.

My System SpecsSystem Spec
.

13 Oct 2012   #2

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by makaze View Post
Today when I loaded windows 7 I clicked on my account and after a slight delay a message appeared "preparing your desktop". When it appeared it was a new desktop and a message on the task bar stated "you can not access you files and folders". I have followed a few steps about unlocking locked accounts but my account wasn't locked.

A few other things have been happening over the last week so I am worried I might have a virus.

A google search left me thinking this problem was not common so I am at a loss what to do.

Thanks for you time.
You should run a virus scan. If you do not have one installed try Microsoft Security Essentials - Free Antivirus for Windows Let us know how it goes.
My System SpecsSystem Spec
13 Oct 2012   #3

windows 7 ultimate
 
 

My son is coming over and will run some scans. Thanks.
My System SpecsSystem Spec
.


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 Unable to access desktop a new one is created




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