Unable to access desktop a new one is created


  1. makaze
    Posts : 2
    windows 7 ultimate
       New #1

    Unable to access desktop a new one is created


    Today when I loaded windows 7 I clicked on my account and after a slight delay a message appeared "preparing your desktop". When it appeared it was a new desktop and a message on the task bar stated "you can not access you files and folders". I have followed a few steps about unlocking locked accounts but my account wasn't locked.

    A few other things have been happening over the last week so I am worried I might have a virus.

    A google search left me thinking this problem was not common so I am at a loss what to do.

    Thanks for you time.
      My Computer
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  3. bigmck
    Posts : 4,751
    Windows 7 Home Premium 32-Bit - Build 7600 SP1
       New #2

    makaze said:
    Today when I loaded windows 7 I clicked on my account and after a slight delay a message appeared "preparing your desktop". When it appeared it was a new desktop and a message on the task bar stated "you can not access you files and folders". I have followed a few steps about unlocking locked accounts but my account wasn't locked.

    A few other things have been happening over the last week so I am worried I might have a virus.

    A google search left me thinking this problem was not common so I am at a loss what to do.

    Thanks for you time.
    You should run a virus scan. If you do not have one installed try Microsoft Security Essentials - Free Antivirus for Windows Let us know how it goes.
      My Computer
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  4. makaze
    Posts : 2
    windows 7 ultimate
    Thread Starter
       New #3

    My son is coming over and will run some scans. Thanks.
      My Computer
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