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Windows 7: What do I do?


13 Oct 2012   #1

windows 7
 
 
What do I do?

hi, i need some help...i tried putting on my laptop this morning which uses windows 7 OS its an Acer laptop. After powering on it went to a black screen..on the black screen it asked me to put in my boot cd..i m not sure what caused this..when i bought this laptop..i didnt get any cd's with it so im at a loss...i dont know what to do..do i just need to re install a new OS or can this be fixed otherwise? Can someone help me?


My System SpecsSystem Spec
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13 Oct 2012   #2

7 x64
 
 

Read the manual for your model. There should be a system to Reinstall the OS from the hard drive. It would be either a key combo or one of the function key that would give you that option.
My System SpecsSystem Spec
13 Oct 2012   #3
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Kris, and welcome to Seven Forums.

The link below from Acer can help show you how to do a factory restore at boot to reinstally Windows 7 back to factory default.

Acer Support: Frequently Asked Questions list for Recovery media and Restoring a system to factory load

Hope this helps,
Shawn
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15 Oct 2012   #4

windows 7
 
 

thank you both for your replies...i found them both very helpful
krystle
My System SpecsSystem Spec
15 Oct 2012   #5
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

You're most welcome Krystle. I'm glad that we could help.
My System SpecsSystem Spec
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 What do I do?




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