Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows not starting - can't access Safe Mode

14 Oct 2012   #1

Win 7
Windows not starting - can't access Safe Mode

I was on my computer today (Win 7) and programs just started shutting down and the computer reset. The computer starts back up (Asus) and when it gets to the point where windows starts, the screen goes black and there is a blinking cursor line. Not buttons work at that point.

In my manual for the Asus and it says to select a boot device, press f8 when he Asus logo appears, to access Windows in Safe Mode press f8 after post. I start pressing f8 at all different times, but all I can get is the boot device menu or a blank screen.

I put in the WIN 7 disc and told it to do a startup repair - it says nothing is wrong. I try a system recover from a few days ago, and it has an error and can't do anything.

I was running Norton Virus and it didn't pick up anything before the crash, I also have Norton Ghost and I think I have a backup from a few days ago. But I can't seem to access anything.

I'm not too big of a computer nerd, so I'm out of ideas. Can I get any help?

My System SpecsSystem Spec

14 Oct 2012   #2
Microsoft MVP


Work through these steps for Troubleshooting Windows 7 Failure to Start.

But if you're running Norton crapware and the original corrupt factory preinstall then I'd skip to rescuiing my files and doing the superior Clean Reinstall - Factory OEM Windows 7 following the best practices and using the tools and methods which get and maintain a perfect Windows 7 installation based on tens of thousands we've helped with here..
My System SpecsSystem Spec

 Windows not starting - can't access Safe Mode

Thread Tools

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:47 AM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33