I could really use some advise. I am not an expert when it comes to computers, so please forgive my lack of knowledge.
I have an acer laptop about 2 years old. Recently it was connected via HDMI (extended desktop) to a tv and I was syncing my phone using iTunes and my computer hung up, so I restarted it.
Now, once the computer starts it prompts me to login (windows login) and then I get the black screen of death with a cursor.
At first I could move the cursor, but now I can't move it. I tried to open task manager, but it appears the computer is extremely slow and barely responds and I have to restart again. Same goes for safe mode as well. The only thing that works is safe mode with command prompt. It allow me to type. So what I wanted to know was if there is any way for me to restore to a previous state from cmd prompt? Or at least if I can copy my important files from command prompt to an external drive or something. I have so many old family pics on my system that I cannot lose. Please help!!!!!!