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Windows 7: Thumbnails will not open online

17 Oct 2012   #1
fredd3039

win 7 64 bit
 
 
Thumbnails will not open online

Hello,
Recently I had to restore my laptop to factory settings and now when I go online and try to click on an image it will not open. the screen goes slightly darker and a single white bar about 6 inches long runs horizontaly across the top of my screen. The background is still visible but thats it. I am using win 7 home on a 64 bit system. Is there something I can reload or enable????? Any help???
Frank


My System SpecsSystem Spec
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17 Oct 2012   #2
Debbie B

Windows 7 Enterprise x64
 
 

Hi,

I will suggest you to run Windows Updates first and then I suggest updating Flash Player from the site: http://get.adobe.com/flashplayer/?promoid=BUIGP

If the issue still persists, try another browser like chrome, Firefox etc. and check if the issue occurs on this browser or not.
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 Thumbnails will not open online




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