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Windows 7: Requesting ALL help with getting my Laptop to work.

17 Oct 2012   #1

Windows x64
 
 
Requesting ALL help with getting my Laptop to work.

I have a Huge problem on my hands! Please note, this is my first post on sevenforums. I got home today and tried logging into my laptop today and it took about 15 minutes just for it to get past the 'Welcome" Screen. Once I was in, it IMMEDIATELY came up with "Windows Explorer has stopped working" then it goes in an endless loop of that and that it is restarting windows explorer. I have tried going into safe mode and booting it that way but then it automatically kicks me out of safe mode and restarts in normal mode. Please help me try and get my computer back to it's normal self!

My System SpecsSystem Spec
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17 Oct 2012   #2

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

It sounds to me that you might have a virus. Keep trying to get to the Desktop and run a virus-scan. Let us know how it goes.
My System SpecsSystem Spec
17 Oct 2012   #3

Win7 Home Premium 64x
 
 

Questions.

Can you try a system restore from the Advanced Boot Menu: Advanced Boot Options

If this doesn't resolve, do you have a system disk for OS? if so try doing a startup repair which will fix issues with Explorer: Startup Repair

long startup sounds like maybe a driver issue or some other installed software. Were there any new programs installed recently? updates? new hardware? You can try running DriverVerifier to see if any driver issues are causing this: Using Driver Verifier to identify issues with Drivers

If these don't fix the issue, then it might be a hardware issue. If you have a disk with Ubuntu, running it as a live CD is a good way to tell if your hardware is ok (generally)

I will be away for a bit, but I hope this helps point you in the right direction, also if you get a chance, fill in your system specs, It helps users help you
My System SpecsSystem Spec
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17 Oct 2012   #4

Win7 Home Premium 64x
 
 

Quote   Quote: Originally Posted by bigmck View Post
It sounds to me that you might have a virus. Keep trying to get to the Desktop and run a virus-scan. Let us know how it goes.

Also this. I would definetly run a scan when you can get back into OS
My System SpecsSystem Spec
17 Oct 2012   #5

Windows x64
 
 

I can not do a restore from the Advanced Boot Menu. It Immediately crashes, I cannot type in anything in the windows search bar! uaaghhh
My System SpecsSystem Spec
18 Oct 2012   #6

Win7 Home Premium 64x
 
 

Do you have a Windows 7 Install Disk?


Also, At this point I would suggest getting a liveCD with Ubuntu and seeing if it crashes under that as well. This will not use the Windows 7 OS and if it crashes on liveCD, then you most likely have a problem with hardware.

https://help.ubuntu.com/community/LiveCD

(note: the liveCD does not use your hard drive so if liveCD works, hard-drive might still be an issue)
My System SpecsSystem Spec
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 Requesting ALL help with getting my Laptop to work.





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