| Windows 7: Computer won't install (seemingly) any operating system. |
19 Oct 2012
|
#1 | | |
Computer won't install (seemingly) any operating system. I'm going to try and keep this as concise as possible.
I was working on an older custom built PC for my girlfriend's father. He said that it had been sitting for quite a while and didn't remember what was wrong with it. I offered to take a look and that puts me in my present predicament.
When I first got it I took a look at the components, reseated everything, and turned on the power, and surprisingly enough it booted just fine.
It had Windows 2000 installed on it; I laughed and than grabbed a Windows 7 CD I had laying around and tried to update it. Here is where the plot thickens.
I went ahead and began the install process using x86 version, and it seemed like the power just cut out during the installation for the computer. Now I say "seemed", only because I went ahead and updated some things like Flash player and I noticed that once the installation completed, the computer would restart itself without any prompts or warning.
As you can imagine, when the computer rebooted it would not boot to an OS.
I didn't think this was a huge deal as there were no important files remaining on the computer, and I was planning on doing a fresh install of the OS anyway.
Long story short, I could not get any version of Windows to install after this. I've tried:
-2 different CD rom drives
-2 different HDD
-4 different flash drives
-Zeroed 2 different hard drives
-Win 7 Ultimate disc
-Win 7 Ultimate USB
-Win 7 recovery disc
-Win 7 home premium disc
-Win XP disc
-Win XP USB
-Windows 8 x86 release preview disc
-Windows 8 x86 release preview USB
-2 other Windows XP installation discs/USBs
-Linux Live
All of them would either hang/bsod/say that a file was missing or corrupted. To be fair I don't have a Windows 2000 recovery/installation disc on hand; however, I don't think that would work.
The closest I got was with Win XP USB, but it said hal.dll was missing/corrupt (not the first time it has given me a similar error), but actually completed the installation process. Second time around the installer BSOD'd.
I don't think this is a product of my method and I'm starting to believe this is a hardware issue. Forgive me I don't have all the specs on the hardware at the moment, but I know it's an older AMD single-core processor (which explained the failure for the Windows 8 installation at least). The processor doesn't support 64-bit installation, so I've only attempted x86 installs. I want to say it was a HDD issue, but they best check out okay. RAM checks out okay. Adjusted BIOS boot order, no avail. Removed everything except for HDD, no help. BIOS is latest version. Had SATA drivers and IDE drivers, tried both SATA and IDE drives.
I'm assuming this is a hardware issue, I was just hoping I could determine what exactly is wrong with it so that I could be a bit more concise than "it's broken'.
Kind regards for reading my wall of text plea for assistance. | My System Specs |
| OS Windows 8 64bit CPU Intel Core i5-2500K CPU @ 3.30GHz Motherboard Asus P8Z77-V LK Memory G.Skill 16384 MB DDR3 Dual Channel Graphics Card XFX AMD Radeon HD 7800 Series |
19 Oct 2012
|
#2 | | Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1 SecretCity |
You tried different CD drives, different HDD's ... that shouldn't be the problem.
memory has been checked already as well...nice
Does running a linux live CD work? Simply play music, put some files on disk, browse internet.... any problems? | My System Specs | | Computer type Laptop System Manufacturer/Model Number ACER ASPIRE 5742G OS Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1 CPU Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz Motherboard Acer Aspire 5742G Memory 4,00 GB Graphics Card ATI Mobility Radeon HD 5400 Series Sound Card (1) AMD High Definition Audio Device (2) Realtek High Defi Screen Resolution 1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz Hard Drives WDC WD5000BEVT-22ZAT0 |
19 Oct 2012
|
#3 | | Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64 East Midlands |
This may not be an issue, but have you tried burning a new DVD/CD-ROM, maybe the discs are slightly starched or damaged in some way, and therefore not all the files can be installed.
It may be the reason why the hal.dll was missing from the Windows XP USB installation. The operating system will not be able to function without the presence of hal.dll.
You could try this:
Make a .ISO file from your Installation DVD and then burn it to a USB/DVD at the slowest speed.
Hope this helps,
Harry | My System Specs | | Computer type Laptop System Manufacturer/Model Number HP Pavilion dm1 Notebook PC OS Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64 CPU AMD E-450 APU (64-Bit) @ 1.65GHz Dual-Core Motherboard HP 3387 36.0A (Socket FT1) Memory 4GB DDR3 @ 676MHz Graphics Card AMD Radeon HD 6320 Graphics Sound Card Beats Audio - IDT High Definition Audio CODEC Monitor(s) Displays LCD HP Monitor Screen Resolution 1366 x 768 @ 60Hz Keyboard Standard PS/2 Keyboard Mouse Synaptics TouchPad V 7.5/Logitech USB Wireless PSU Microsoft Composite Battery - ACPI Case HP Cooling HP Cool Sense Hard Drives 500GB - SATA Hitachi HTS547550A9E384 Internet Speed 24.0 Mbps Antivirus Microsoft Security Essentials Browser Opera 12.15; Firefox 21 Other Info NIC - Broadcom 4313GN 802.11b/g/n Wi-Fi Adapter
Belkin Black Laptop Cooling Stand |
19 Oct 2012
|
#4 | | |
If it's old and been sitting it's entirely possible the power supply unit in it has gone bad and is no longer supplying the proper amount of amperage to keep things going.
This could lead to the strange restarts you are talking about.
It's just a thought though I have nothing to back it up with not having looked at the machine. | My System Specs | | System Manufacturer/Model Number Insane hobo technologies. ;-) OS Windows 7 x64 CPU Intel i7 2600k Motherboard Asrock z68 extreme 4 gen 3 Memory G.skill Ripjaw 16gigs @ 1866 Graphics Card Nvidia gtx580 (evga) Sound Card Integrated HD audio + hdmi Monitor(s) Displays 24" ASUS widescreen + 42" insignia Screen Resolution 1080p (1920x1080) Keyboard Microsoft wireless 3000 (v2) Mouse MS - wireless 5000 (bluetrack) PSU 1 kilowatt SLI/Crossfire rated Silverstone modular Case NZXT Phantom + additional 220 fan Cooling Zalmann Hard Drives 128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA) Internet Speed depends on if you ask me or my provider. Other Info The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism. |
19 Oct 2012
|
#5 | | |
First you say the "Power Just Cut Out" but then you say "I Continued to Install Updates".
If the Power Cut Out then how did you continue to install updates? The system would not be running?
More then likely The Win 7 install failed but it first changed the files need to boot into the older Win OS that was installed on it and could not boot into Win 7 as the install did not complete.
Start fresh with a new install of Win 2000 or XP if you have a retail copy of XP. More then likely that system will Never Run Windows 7 so don't even try to install that version, the system is to OLD for Win 7. 
Quote: Originally Posted by Mandydeth I'm going to try and keep this as concise as possible.
I was working on an older custom built PC for my girlfriend's father. He said that it had been sitting for quite a while and didn't remember what was wrong with it. I offered to take a look and that puts me in my present predicament.
When I first got it I took a look at the components, reseated everything, and turned on the power, and surprisingly enough it booted just fine.
It had Windows 2000 installed on it; I laughed and than grabbed a Windows 7 CD I had laying around and tried to update it. Here is where the plot thickens.
I went ahead and began the install process using x86 version, and it seemed like the power just cut out during the installation for the computer. Now I say "seemed", only because I went ahead and updated some things like Flash player and I noticed that once the installation completed, the computer would restart itself without any prompts or warning.
As you can imagine, when the computer rebooted it would not boot to an OS.
I didn't think this was a huge deal as there were no important files remaining on the computer, and I was planning on doing a fresh install of the OS anyway.
Long story short, I could not get any version of Windows to install after this. I've tried:
-2 different CD rom drives
-2 different HDD
-4 different flash drives
-Zeroed 2 different hard drives
-Win 7 Ultimate disc
-Win 7 Ultimate USB
-Win 7 recovery disc
-Win 7 home premium disc
-Win XP disc
-Win XP USB
-Windows 8 x86 release preview disc
-Windows 8 x86 release preview USB
-2 other Windows XP installation discs/USBs
-Linux Live
All of them would either hang/bsod/say that a file was missing or corrupted. To be fair I don't have a Windows 2000 recovery/installation disc on hand; however, I don't think that would work.
The closest I got was with Win XP USB, but it said hal.dll was missing/corrupt (not the first time it has given me a similar error), but actually completed the installation process. Second time around the installer BSOD'd.
I don't think this is a product of my method and I'm starting to believe this is a hardware issue. Forgive me I don't have all the specs on the hardware at the moment, but I know it's an older AMD single-core processor (which explained the failure for the Windows 8 installation at least). The processor doesn't support 64-bit installation, so I've only attempted x86 installs. I want to say it was a HDD issue, but they best check out okay. RAM checks out okay. Adjusted BIOS boot order, no avail. Removed everything except for HDD, no help. BIOS is latest version. Had SATA drivers and IDE drivers, tried both SATA and IDE drives.
I'm assuming this is a hardware issue, I was just hoping I could determine what exactly is wrong with it so that I could be a bit more concise than "it's broken'.
Kind regards for reading my wall of text plea for assistance. | My System Specs | | |
19 Oct 2012
|
#6 | | |
Actually if we are to take that approach this would be the correct way to prepare an old drive. SSD / HDD : Optimize for Windows Reinstallation | My System Specs | | System Manufacturer/Model Number Insane hobo technologies. ;-) OS Windows 7 x64 CPU Intel i7 2600k Motherboard Asrock z68 extreme 4 gen 3 Memory G.skill Ripjaw 16gigs @ 1866 Graphics Card Nvidia gtx580 (evga) Sound Card Integrated HD audio + hdmi Monitor(s) Displays 24" ASUS widescreen + 42" insignia Screen Resolution 1080p (1920x1080) Keyboard Microsoft wireless 3000 (v2) Mouse MS - wireless 5000 (bluetrack) PSU 1 kilowatt SLI/Crossfire rated Silverstone modular Case NZXT Phantom + additional 220 fan Cooling Zalmann Hard Drives 128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA) Internet Speed depends on if you ask me or my provider. Other Info The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism. |
19 Oct 2012
|
#7 | | |

Quote: Originally Posted by edwar First you say the "Power Just Cut Out" but then you say "I Continued to Install Updates".
If the Power Cut Out then how did you continue to install updates? The system would not be running?
More then likely The Win 7 install failed but it first changed the files need to boot into the older Win OS that was installed on it and could not boot into Win 7 as the install did not complete.
Start fresh with a new install of Win 2000 or XP if you have a retail copy of XP. More then likely that system will Never Run Windows 7 so don't even try to install that version, the system is to OLD for Win 7. 
Quote: Originally Posted by Mandydeth I went ahead and began the install process using x86 version, and it seemed like the power just cut out during the installation for the computer. Now I say "seemed", only because I went ahead and updated some things like Flash player and I noticed that once the installation completed, the computer would restart itself without any prompts or warning. Forgive me; it wasn't typed chronologically correct. I updated flash first (that's when the power seemingly went out) as it restarted I went to run Win 7, and that's when it happened again.
Leaning towards PSU issue, but not sure. I noticed the fan on the PSU isn't moving, so it may very well be.
Edit:
Swapped PSU and it took me to Win XP splash screen; files are currently decompressing. This is starting to look hopeful.
Edit 2:
Still giving me an error:
hal.dll is missing or corrupt.
Edit 3:
Booting from USB and using recovery; Installing devices presently.
Edit 4:
Got my hopes up BSOD:
"The problem seems to be caused by the following file: Ntfs.sys"
0x0000050 (0xcc440000,0x00000001,0xf7285A14,0x00000000)"
Last edited by Mandydeth; 19 Oct 2012 at 10:36 AM..
| My System Specs | | OS Windows 8 64bit CPU Intel Core i5-2500K CPU @ 3.30GHz Motherboard Asus P8Z77-V LK Memory G.Skill 16384 MB DDR3 Dual Channel Graphics Card XFX AMD Radeon HD 7800 Series |
19 Oct 2012
|
#8 | | |
You may want to look at that info I posted up above about cleaning the drive up.
After all this messing around on it, it really is due for a wipe.
Only other thing that comes to mind is a possible memory error.
Would like to rule out formatting issues first though. | My System Specs | | System Manufacturer/Model Number Insane hobo technologies. ;-) OS Windows 7 x64 CPU Intel i7 2600k Motherboard Asrock z68 extreme 4 gen 3 Memory G.skill Ripjaw 16gigs @ 1866 Graphics Card Nvidia gtx580 (evga) Sound Card Integrated HD audio + hdmi Monitor(s) Displays 24" ASUS widescreen + 42" insignia Screen Resolution 1080p (1920x1080) Keyboard Microsoft wireless 3000 (v2) Mouse MS - wireless 5000 (bluetrack) PSU 1 kilowatt SLI/Crossfire rated Silverstone modular Case NZXT Phantom + additional 220 fan Cooling Zalmann Hard Drives 128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA) Internet Speed depends on if you ask me or my provider. Other Info The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism. |
19 Oct 2012
|
#9 | | |

Quote: Originally Posted by Maguscreed You may want to look at that info I posted up above about cleaning the drive up.
After all this messing around on it, it really is due for a wipe.
Only other thing that comes to mind is a possible memory error.
Would like to rule out formatting issues first though. Wiped the drive and reformatted once more. This time instead of BSOD'ing on the driver installation screen it just froze. | My System Specs | | OS Windows 8 64bit CPU Intel Core i5-2500K CPU @ 3.30GHz Motherboard Asus P8Z77-V LK Memory G.Skill 16384 MB DDR3 Dual Channel Graphics Card XFX AMD Radeon HD 7800 Series |
19 Oct 2012
|
#10 | | |
last thing to check outside of the motherboard RAM - Test with Memtest86+
I generally let it run overnight.
Also the process I linked above for cleaning the drive goes a bit beyond just formatting. | My System Specs | | System Manufacturer/Model Number Insane hobo technologies. ;-) OS Windows 7 x64 CPU Intel i7 2600k Motherboard Asrock z68 extreme 4 gen 3 Memory G.skill Ripjaw 16gigs @ 1866 Graphics Card Nvidia gtx580 (evga) Sound Card Integrated HD audio + hdmi Monitor(s) Displays 24" ASUS widescreen + 42" insignia Screen Resolution 1080p (1920x1080) Keyboard Microsoft wireless 3000 (v2) Mouse MS - wireless 5000 (bluetrack) PSU 1 kilowatt SLI/Crossfire rated Silverstone modular Case NZXT Phantom + additional 220 fan Cooling Zalmann Hard Drives 128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA) Internet Speed depends on if you ask me or my provider. Other Info The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism. Computer won't install (seemingly) any operating system. problems? All times are GMT -5. The time now is 07:57 AM. | |