Update error in Intel HD Graphics driver


  1. psagar
    Posts : 2
    Windows 7 Ultimate-32 bit
       New #1

    Update error in Intel HD Graphics driver


    I have an Acer Aspire 5745 and it has Windows 7 Ultimate 32bit. I have Intel HD Graphics version 8.15.10.2104. I decided to upload it so I searched my laptop on Acer's site but they offer drivers for 64bit only so I downloaded drivers for another Acer model laptop (it uses the same drivers as my model does). I tried to install it but it says "The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer".
    So I decided to update my driver through device manager and I asked it to update from the folder where I had extracted the driver downloaded from Acer's site. But it says that your driver is up-to-date (it surely isn't).
    Please help me, I need to update this driver for smooth gameplay.....
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  3. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #2

    Have you tried the 64 bit version that Acer says is for your specific model? Many times drivers are for both 32 and 64 bit OS. You can also try the Intel site for your Intel chipset.

    Proper game play isn't just the video driver. The PC must meet (usually exceed) all the other requirements of the game.
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  4. psagar
    Posts : 2
    Windows 7 Ultimate-32 bit
    Thread Starter
       New #3

    Yes I tried the 64bit one but it says that your laptop is on 32 bit and thus it can't run 64bit. And I tried the Intel site but they say that they cannot identify it or something and that I must contact my manufacturer.
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  6. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #4

    I looked at the Acer specifications for this model. It ONLY lists Windows 7 Home 64 bit Home or Windows 7 Home Basic 64 bit. It does not list the 32 bit OS as an option. Did you change yours to 32 bit OS? (usually there is no need to change to 32 bit, as 32 bit programs run under 64 bit with no problems).

    If you upgraded to the Ultimate version of Windows 7, I would suggest reinstalling the 64 bit version.
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  7. DeaconFrost
    Posts : 5,795
    Windows 7 Ultimate x64 SP1
       New #5

    What about just running Windows Update after removing the drivers? That should find and install Intel video drivers.
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  8. bassfisher6522
    Posts : 2,240
    Windows 7 Ultimate 64 bit
       New #6

    Use this...it will check your system for you....

    Intel® Driver Update Utility
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