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Windows 7: Can't restart and F8 wont work - help please....

24 Oct 2012   #1
odmassive

Window 7
 
 
Can't restart and F8 wont work - help please....

Hi all,



Firstly, thanks for all the help so far, I've found this forum a great resource.



I have a really big problem however that I'd really appreciate some help with (and please bare with me, I'm a novice at all this!)



I bought a new Dell Dimension desktop in Feb this year. It came with Windows 7 home premium. However, I needed to put XP SP3 on it to run some software.



I did this and all worked fine but now I cant reinstall Win7.



When I use a reinstall dvd it works fine and I setup a new user for Win 7 and can do anything I want but as soon as I shut down or restart I get this message (which I see is quite common)


Windows failed to start. A Recent hardware or software change might be the cause. To fix the problem:
1. Insert your windows installation disc and restart your computer.
2. Choose your langugae settings, and then click next
3. Click "repair your computer."
Status: 0xc000000e
Info: The boot selection failed because a required device is inaccessible.

It says press enter or escape, either way the machine just reboots.

I've tried hitting F8 but nothing happens it just goes to the same screen.

I've been through the reinstall process 4 times now and every time it just does this.



I guess it would be okay if I left the machine on until the end of time but its not really the ideal solution!!



Any ideas gratefully received.



Many thanks
OD


My System SpecsSystem Spec
.
24 Oct 2012   #2
bassfisher6522

Windows 7 Ultimate 64 bit
 
 

My guess would be some sort of installation corruption. If it were me, I would re-install the OS. Does your Dell still have the hidden partition on it? Dell should have some sort of recovery software to reinstall from the hidden partition.
My System SpecsSystem Spec
24 Oct 2012   #3
odmassive

Window 7
 
 

Thanks for the quick reply, I have reinstalled about four times. From memory when I looked at Disk management there was three partitions - recovery, os and OEM?
My System SpecsSystem Spec
.

24 Oct 2012   #4
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Status: 0xc000000e
Info: The boot selection failed because a required device is inaccessible.
=>in bootmenu is something like:

load winload.exe from disk with signature AF0098CD and on that disk take partition that starts at sector 564398
this is just an example of course. But it can't find that disk/partition!

Boot into recovery environment and do a startup repair Startup Repair

If it doesn't fix your problem... enter "command prompt" and do

Code:
bcdedit
I want to know what is on red spot
id {bootmgr}
device boot
path \bootmgr
description Windows Boot Manager
locale nl-NL
default {current}
resumeobject {9dc4384c-ed0f-11e1-a017-806e6f6e6963}
displayorder {current}
timeout 10
Windows-opstartlaadprogramma
----------------------------
id {default}
device partition=C:
path \Windows\system32\winload.exe
description Windows 7 Home Premium
locale nl-NL
recoverysequence {736323c3-1247-11e2-a92d-8aaa5ce884b2}
recoveryenabled Yes
osdevice partition=C:
systemroot \Windows
resumeobject {9dc4384c-ed0f-11e1-a017-806e6f6e6963}
usefirmwarepcisettings No
My System SpecsSystem Spec
24 Oct 2012   #5
odmassive

Window 7
 
 

Thanks very much for this.

I can't seem to do a startup repair and where do I enter the "command prompt" as I can get off this screen?

Thanks
My System SpecsSystem Spec
24 Oct 2012   #6
odmassive

Window 7
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Status: 0xc000000e
Info: The boot selection failed because a required device is inaccessible.
=>in bootmenu is something like:

load winload.exe from disk with signature AF0098CD and on that disk take partition that starts at sector 564398
this is just an example of course. But it can't find that disk/partition!

Boot into recovery environment and do a startup repair Startup Repair

If it doesn't fix your problem... enter "command prompt" and do

Code:
bcdedit
I want to know what is on red spot
id {bootmgr}
device boot
path \bootmgr
description Windows Boot Manager
locale nl-NL
default {current}
resumeobject {9dc4384c-ed0f-11e1-a017-806e6f6e6963}
displayorder {current}
timeout 10
Windows-opstartlaadprogramma
----------------------------
id {default}
device partition=C:
path \Windows\system32\winload.exe
description Windows 7 Home Premium
locale nl-NL
recoverysequence {736323c3-1247-11e2-a92d-8aaa5ce884b2}
recoveryenabled Yes
osdevice partition=C:
systemroot \Windows
resumeobject {9dc4384c-ed0f-11e1-a017-806e6f6e6963}
usefirmwarepcisettings No

Thanks for the help so far.

I have done as you said and here is a screengrab of what it says.

Can't restart and F8 wont work - help please....-bcdedit.png


My System SpecsSystem Spec
24 Oct 2012   #7
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by odmassive View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Status: 0xc000000e
Info: The boot selection failed because a required device is inaccessible.
=>in bootmenu is something like:

load winload.exe from disk with signature AF0098CD and on that disk take partition that starts at sector 564398
this is just an example of course. But it can't find that disk/partition!

Boot into recovery environment and do a startup repair Startup Repair

If it doesn't fix your problem... enter "command prompt" and do

Code:
bcdedit
I want to know what is on red spot
id {bootmgr}
device boot
path \bootmgr
description Windows Boot Manager
locale nl-NL
default {current}
resumeobject {9dc4384c-ed0f-11e1-a017-806e6f6e6963}
displayorder {current}
timeout 10
Windows-opstartlaadprogramma
----------------------------
id {default}
device partition=C:
path \Windows\system32\winload.exe
description Windows 7 Home Premium
locale nl-NL
recoverysequence {736323c3-1247-11e2-a92d-8aaa5ce884b2}
recoveryenabled Yes
osdevice partition=C:
systemroot \Windows
resumeobject {9dc4384c-ed0f-11e1-a017-806e6f6e6963}
usefirmwarepcisettings No

Thanks for the help so far.

I have done as you said and here is a screengrab of what it says.

Attachment 238239
in screenshot it looks you're inside win7????!!! I thought win7 didn't boot?!
My System SpecsSystem Spec
24 Oct 2012   #8
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

One other question
Code:
diskpart
list  disk
how many disks? I assume 1
sel  dis  0
list  part
how many partitions?
sel part 0
det part
sel part 1
det part
sel part 2
det part
Which partition is ACTIVE? And what is its drive letter?
What is drive letter of win7 OS partition?
My System SpecsSystem Spec
24 Oct 2012   #9
odmassive

Window 7
 
 

I've reinstalled the win7 DVD and that works fine. It lets me set up user etc. it's only when I restart it goes back to the error message.

Thanks
My System SpecsSystem Spec
24 Oct 2012   #10
odmassive

Window 7
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by odmassive View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Status: 0xc000000e
Info: The boot selection failed because a required device is inaccessible.
=>in bootmenu is something like:

load winload.exe from disk with signature AF0098CD and on that disk take partition that starts at sector 564398
this is just an example of course. But it can't find that disk/partition!

Boot into recovery environment and do a startup repair Startup Repair

If it doesn't fix your problem... enter "command prompt" and do

Code:
bcdedit
I want to know what is on red spot
id {bootmgr}
device boot
path \bootmgr
description Windows Boot Manager
locale nl-NL
default {current}
resumeobject {9dc4384c-ed0f-11e1-a017-806e6f6e6963}
displayorder {current}
timeout 10
Windows-opstartlaadprogramma
----------------------------
id {default}
device partition=C:
path \Windows\system32\winload.exe
description Windows 7 Home Premium
locale nl-NL
recoverysequence {736323c3-1247-11e2-a92d-8aaa5ce884b2}
recoveryenabled Yes
osdevice partition=C:
systemroot \Windows
resumeobject {9dc4384c-ed0f-11e1-a017-806e6f6e6963}
usefirmwarepcisettings No

Thanks for the help so far.

I have done as you said and here is a screengrab of what it says.

Attachment 238239
in screenshot it looks you're inside win7????!!! I thought win7 didn't boot?!
I've reinstalled the win7 DVD and that works fine. It lets me set up user etc. it's only when I restart it goes back to the error message.

Thanks
My System SpecsSystem Spec
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 Can't restart and F8 wont work - help please....




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