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Windows 7: Don't buy Windows 8 right away with Paypal.

26 Oct 2012   #11
FuturDreamz

Windows 8 Pro (32-bit)
 
 

Quote   Quote: Originally Posted by sygnus21 View Post
Quote   Quote: Originally Posted by FuturDreamz View Post
Also: I just discovered that you use the same setup to do the $15 upgrade for recently bought computers, only that you have to register your computer first to get a discount code.
Well I only build my computers and haven't bought anything laptop wise so I guess I'm out of that deal.


Quote   Quote: Originally Posted by FuturDreamz View Post

If only Microsoft would let me use my Virtual Visa, then I wouldn't have this problem (they don't let you, but Paypal does and Microsoft lets you use paypal).
That sounds a little confusing to me. I have a paypal account, but I also have a Visa card as well. Are you saying you can't use a regular credit card? Doesn't sound right as I'm pretty sure you can use a credit card, but...
I don't have a credit card.

I mean I did, but I found that I'm not really financially responsible enough...
I've been using a virtual visa, which works fine in most places except Microsoft doesn't seem to like them.

UPDATE: That evil witch. She said to call in if I don't get the confirmation email in the next two hours. I didn't get the email, and their customer service office is now closed.


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26 Oct 2012   #12
FuturDreamz

Windows 8 Pro (32-bit)
 
 

I Know that.

I went to the online chat, and the agent referred me to telephone support and left the chat.
Seems I have to wait until tomorrow, assuming they're open on saturdays.
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26 Oct 2012   #13
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by FuturDreamz View Post
UPDATE: That evil witch. She said to call in if I don't get the confirmation email in the next two hours. I didn't get the email, and their customer service office is now closed.
LOL

Ayyway I hope you get it sorted.
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26 Oct 2012   #14
bhavv

Windows 7 Professional
 
 

I used a debit card, its the best solution.
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26 Oct 2012   #15
FuturDreamz

Windows 8 Pro (32-bit)
 
 

Quote:
Please wait for an agent to respond. You are currently '1' in the queue.
Privacy Statement
You are now chatting with 'Ellaine'.
Ellaine: Welcome to Microsoft Customer Service Chat. Please give me a moment while I review your question. Would that be alright?
Graham: thank you
Ellaine: Hello Graham. Thank you for waiting.
Ellaine: I do apologize for the inconvenience this issue has caused you, Graham.
Ellaine: As I understand, you received an error when you were processing the order for Windows 8 from our Microsoft Store website, is that correct?
Graham: It was done through that stupid application that the website referred me to. After I completed payment with paypal the application encountered an error and did not give me the option to continue or go back. According to paypal my account was successfully credited for the $42, so now I'm $42 out with nothing to show for it.
Ellaine: The order confirmation email will be sent to the email address that you used at the time of purchase. Have you tried checking the email?
Graham: yes. nothing
Graham: has arrived
Ellaine: May I know your complete name, email address and billing address that you used at the time of purchase?
Graham: *deleted*
Ellaine: Thank you for providing that information. Please give me a moment while I search my tools.
You are not currently in a chat session.
My System SpecsSystem Spec
26 Oct 2012   #16
COMPUTIAC

Windows 8.1.1 64bit
 
 

Why not call PayPal and have them get it straightened out ?
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26 Oct 2012   #17
FuturDreamz

Windows 8 Pro (32-bit)
 
 

Another guy gave me a phone number where they may be open.

Why the **** does all on hold music sound like a radio with shitty reception?
My System SpecsSystem Spec
26 Oct 2012   #18
FuturDreamz

Windows 8 Pro (32-bit)
 
 

And paypal can't do anything.


I still can't believe I purchased WIndows 8 on launch day.
My System SpecsSystem Spec
26 Oct 2012   #19
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by FuturDreamz View Post
And paypal can't do anything.

I still can't believe I purchased WIndows 8 on launch day.
Unless you can handle it with Microsoft, PayPal can't do anything except have you file a dispute... and that can take days to weeks to resolve.

I highly suggest you gather the info that shows PayPal debited your account and send it to Microsoft so they can see you were actually charged. Once Microsoft sees that your account was actually charged, you should be able to get your product right away.


Good luck.
My System SpecsSystem Spec
26 Oct 2012   #20
kdpohl1

windows 7
 
 

I also bought windows 8 today and paid with paypal --- ended up with an error screen and no confirmation email from microsoft just the confirmation from paypal that I paid.
looking on my store account in microsoft --- says I made no purchases . I called the support line from microsoft ---- and she did not even know what paypal is and said why do 't you buy it again with a credit card.
talked for about 1 hour --- no result ... answer we will research and call you back .
I will wait 1 day and then issue a charge backj with paypal. Something seems to ver wrong with this ... the webpage url in the charge listing of paypal does not even exist.
Karl
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 Don't buy Windows 8 right away with Paypal.




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