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Windows 7: Don't buy Windows 8 right away with Paypal.

26 Oct 2012   #21
FuturDreamz

Windows 8 Pro (32-bit)
 
 

Quote   Quote: Originally Posted by kdpohl1 View Post
I also bought windows 8 today and paid with paypal --- ended up with an error screen and no confirmation email from microsoft just the confirmation from paypal that I paid.
looking on my store account in microsoft --- says I made no purchases . I called the support line from microsoft ---- and she did not even know what paypal is and said why do 't you buy it again with a credit card.
talked for about 1 hour --- no result ... answer we will research and call you back .
I will wait 1 day and then issue a charge backj with paypal. Something seems to ver wrong with this ... the webpage url in the charge listing of paypal does not even exist.
Karl
I know... Same thing here.

Hopefully they are open tomorrow...

I also want to do my laptop, which is eligible for the $15 upgrade. I hope they will give that to me free for my troubles...


My System SpecsSystem Spec
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26 Oct 2012   #22
sygnus21

Windows 10 Pro
 
 

Could this possibly be a server issue???

At any rate I think I'll wait till this is resolved. Or call before making the purchase. Please keep us informed.

Thanks.
My System SpecsSystem Spec
26 Oct 2012   #23
FuturDreamz

Windows 8 Pro (32-bit)
 
 

Yeah the reps have been saying this is a problem for many people, but I'm surprised it hasn't hit the news. The news goes after every server overload that Apple gets...
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26 Oct 2012   #24
sygnus21

Windows 10 Pro
 
 

Well let us know how it works out. Many of us would like to get a copy at that price... even if we don't plan on installing it right away
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26 Oct 2012   #25
kenneth3364

windows 7 home premium 64 bit
 
 

hi all you who have payed for windows 8 why not log in to your paypal acounts go to your resolution page to see if payment has gone throught if it has not you can stop it ok hope this helps sorry about spelling losed glases
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26 Oct 2012   #26
FuturDreamz

Windows 8 Pro (32-bit)
 
 

Quote   Quote: Originally Posted by kenneth3364 View Post
hi all you who have payed for windows 8 why not log in to your paypal acounts go to your resolution page to see if payment has gone throught if it has not you can stop it ok hope this helps sorry about spelling losed glases
The first one did, but I was confused as to the problem and tried a couple more times. I don't have any money left in my account, so this didn't go through.

I talked to Paypal and they said that I have to talk to microsoft.

Why the hell did Microsoft launch Windows 8 on a Friday? And not even temporarily extend their support hours?

They closed at around 5 local time (prob 6 pacific), after just launching a brand new OS with an unusual purchase and install method! At the bare minimum they should provide support until 9pm PST, and i don't even know if they will be open during the weekend!
My System SpecsSystem Spec
26 Oct 2012   #27
FuturDreamz

Windows 8 Pro (32-bit)
 
 

+1 877 244 8653 is another windows store support which is open...
My System SpecsSystem Spec
26 Oct 2012   #28
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by FuturDreamz View Post
Why the hell did Microsoft launch Windows 8 on a Friday? And not even temporarily extend their support hours?

They closed at around 5 local time (prob 6 pacific), after just launching a brand new OS with an unusual purchase and install method! At the bare minimum they should provide support until 9pm PST, and i don't even know if they will be open during the weekend!
Yeah I have to agree with you on that. That was a dumb move. Hopefully they're open tomorrow cause I would imagine you aren't the only one who has issues.

@ kenneth3364,

As has been said, once a transaction has gone through to a vendor, then PayPal makes you deal with the vendor (first) and if the issue isn't resolved, then you can file a dispute. In a way it's kind of a protection to the vendors since, for example, I can order something, get it, then turn around and have the payment cancelled.

One thing FuturDreamz can do, I've had to do it myself, is see if PayPal will do a 3 way conference call where all parties are on the phone and try and fix the issue then and there. This way everyone is clear of what’s going on and no one gets duped.

But, if the OP has a receipt showing his account was charged, I would think sending a copy via e-mail to the vendor would help get the issue resolved quickly. On the other hand if Microsoft knows it’s an issue on their end, they simply need to get it fixed ASAP.
My System SpecsSystem Spec
26 Oct 2012   #29
FuturDreamz

Windows 8 Pro (32-bit)
 
 

Microsoft keeps on saying they have no record of anything. They're looking, but my money just vanished into thin air.
My System SpecsSystem Spec
26 Oct 2012   #30
FuturDreamz

Windows 8 Pro (32-bit)
 
 

I gave them the invoice ID and they found the payment. I'm not 100% positive because I swear the guy is just mumbling, but I believe they will be cancelling the transaction and returning the money into my account. Hopefully paypal will put it back into my debit account.
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 Don't buy Windows 8 right away with Paypal.




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