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Windows 7: Windows won't start, always ends up at window recovery error screen

27 Oct 2012   #1

Windows 7 home 32bit
Windows won't start, always ends up at window recovery error screen

I have a dell desktop computer with windows 7. As soon as you turn it on it goes straight to the "windows error recovery" screen where it has the option to either start system recovery or start windows normally. If I choose system recovery, it just gets stuck on a screen that looks similar to the backround of the loggin screen, but it's just the backround and my mouse. It will stay on this screen for hours until I turn it off. If I start windows normally, it will have the regular "starting windows" screen then it will flash back to the "windows error recovery" screen. If I try booting into safe mode, or loading the last good configuration, it will always bring me back to "windows error recovery". I have the 2 recovery disks I made when the computer was first bought, but when those are inserted, nothing happens and I'm not sure how to open them, it just always ends up at the "windows error recovery" screen. This computer is only about a year old and I have no idea what to do. I just need it to start up again.
Any help you can give me will be great, thank you!

My System SpecsSystem Spec

27 Oct 2012   #2
Microsoft MVP


Work through these steps for Troubleshooting Windows 7 Failure to Start
My System SpecsSystem Spec

 Windows won't start, always ends up at window recovery error screen

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