Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: HP Laptop keeps on freezing recently, any help?

31 Oct 2012   #11
LordLuBu

Window 7 Home Premium 64bit
 
 

Thank you guys for the replies. I had not been playing some high-end games these few days because I did not want my laptop to freeze again, I did some registry cleaning again and some reliability monitor checking, I found that my Apple software was causing a lot of problems. When I check my reliability monitor, the Apple software, though not really sure about the specific program, had caused 600+ critical errors everyday, 2 errors occur every minute, so I uninstall the Apple software for now.

An improvement in my laptop performance can be seen, although there might still be problems in my laptop I am unaware of, the random freezing such as during startup or surfing Internet had stopped, possibly due to the lower average CPU Usage in my laptop, I disabled some startups, I cleaned some registry and I did several full scans using Microsoft Security Essential, additionally malware checking using Malwarebytes Anti-Malware.

I think I really need to replace my fan, at idle stage my laptop's temperature reached 55C(without any program opening and few background programs aka startups) even though I had been using cooling pad to help reduce the temperature. Also regarding the SFC issue I will do the Repair Install as soon as possible, are the "corrupt files" referring to some corrupted software(mostly caused by windows update I guess?) inside my laptop? I probably will also leave repasting the CPU heatsink to the technician while he is replacing my fan. I also carried out updates on my laptop regularly by downloading all the optional and important updates in Windows Update.

I updated my graphic card yesterday and somehow the name changed from ATI Mobility Radeon HD 5470 to ATI Mobility Radeon HD 5400, not sure if this is considered as upgrading or downgrading, but anyhow I think I will leave stress test as least priority. BSODs rarely occur on my laptop, when it freezes, it just freeze, BSOD do not come out most of the time and I have to carry out hard shutdown. So far Daemon tools have not caused any major problem to my laptop yet, but I may uninstall because I also seldom used it.

So that's all for now, I will bring back some updates after carrying out Repair Install and see how it goes.


My System SpecsSystem Spec
.
31 Oct 2012   #12
x BlueRobot

 

Okay keep us posted (: if you get BSODs you can always upload them to this thread, we have some really good BSOD specialists which will be able to directly pinpoint the problem from your BSODs.
My System SpecsSystem Spec
31 Oct 2012   #13
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Your gaining on it. Removing all that Apple junk will always help. I would be a fine time to do this again as per the instructions.
SFC /SCANNOW Command - System File Checker
Windows files must be correct or Windows will always cause problems.
My System SpecsSystem Spec
.

31 Oct 2012   #14
gregrocker

 

What registry cleaning did you do? I hope you didn't use a sales-scam Registry Cleaner which is Public Enemy #1 for Win7 and likely has caused the broken System files. I would only use the the tools and methods shown in the Clean Reinstall tutorial or Clean Up Factory Bloatware.

You can also install SpeedFan to see if there is any variability of fan speed. Replacing the fan is one of the suggested remedies for the overheating problems for your model which I wrote about earlier and you ignored.
My System SpecsSystem Spec
31 Oct 2012   #15
x BlueRobot

 

SpeedFan - Access temperature sensor in your computer

Hope this is the right link Greg, might save the OP some time looking for the download.
My System SpecsSystem Spec
31 Oct 2012   #16
AlterUrEgo

Microsoft Windows 7 Ultimate 64-bit
 
 

Bought my wife a Acer top of the line laptop a few years back 1400 bucks worth of self destructing portable electronics. I had it cleaned within the first year and within no time it got all plugged up again with dust. I did everything I could to cool it down, laptop pad, raising it off the ground, put icepack under the fan vent and it still ran red hot all the time. Eventually it just died cause of the overheating with a 600 dollar plus to repair it.
A valuable expensive lesson learned that I will never buy a laptop again. I got 2 1/2 years out of that laptop and now sits in the basement.
My System SpecsSystem Spec
31 Oct 2012   #17
LordLuBu

Window 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
What registry cleaning did you do? I hope you didn't use a sales-scam Registry Cleaner which is Public Enemy #1 for Win7 and likely has caused the broken System files. I would only use the the tools and methods shown in the Clean Reinstall tutorial or Clean Up Factory Bloatware.

You can also install SpeedFan to see if there is any variability of fan speed. Replacing the fan is one of the suggested remedies for the overheating problems for your model which I wrote about earlier and you ignored.
I did read your post, and I had to agree that HP came with a lot of pre-installations when I first received this laptop. I did some overheating research in Google, and I found that HP was one of the more overheating-prone laptop's model. As for the repaste of the heatsink, I would leave the job to the technician since it requires me to dismantle the cover and repaste the heatsink with thermal paste.(Not sure if this is correct as I got quite confused after doing some readings online) I am also considering to replace my fan since the cleaning of fan is not helping much.

I am using CCleaner to help cleaning my registry, my friend recommends this program to me and I found it to be quite useful, though I am also not sure if CCleaner also causes certain troubles to my laptop. In post#3, I have screenshot a picture of my laptop's temperature using SpeedFan, I guess it is the latest version I am using. When I switch to the 'fan' tab, there is nothing to show, possibly suggesting that I cannot alter the speed of the fan manually as it is not shown as any device.

HP Laptop keeps on freezing recently, any help?-speedfan.png
HP Laptop keeps on freezing recently, any help?-speedfan-2-.png

I performed the System File Checker again after uninstalling Apple software and did some cleaning. The result is still the same:
HP Laptop keeps on freezing recently, any help?-command-prompt.png

@AlterUrEgo: Probably you could have saved your laptop if you replace the entire fan since it may be broken


My System SpecsSystem Spec
31 Oct 2012   #18
gregrocker

 

CCleaner is fine, so no worries there.

You can consider a Repair Install as a last resort before Clean Reinstall - Factory OEM Windows 7 but I would at least Clean Up Factory Bloatware first. THis may help with performance.

Since SpeedFan apparently can't help I'd install Core Temp which will park your temps in the SysTray for monitoring.

My experience with hiring a tech to repaste processor is it is prohibitively expensive on most laptops, which is why I do it myself as a last resort and for a learning experience since the PC is worth little anyway if it's burning up. But first I'd monitor temps and compare with the max for your CPU which are available by googling.
My System SpecsSystem Spec
Reply

 HP Laptop keeps on freezing recently, any help?




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD on old laptop; recently changed thermal paste
Old Dell Inspiron 1545 was running temperatures above 60c causing the fan to be really loud so I decided to switch the thermal paste on the processor which brought the temperatures to 30c idle. All this was done correctly (all paste removed, pea sized MX-4 applied). Besides this, the only thing...
BSOD Help and Support
Laptop Keeps Freezing
hey guy in seven forum. im using a lenovo ibm thinkpad and it keeps freezing if you couldnt tell from the thread tittle. i need help. also i dont know how to remove the guest user evnthoght i deactivated it it still is on the login screen
General Discussion
BSOD 0x10e while watching Youtube vid, but laptop is recently unstable
Simply put, the past few days, my Laptop has been misbehaving quite badly. While playing Tera, the laptop sometimes locks up completely, giving the familiar hanging sound that usually comes with a BSOD. But not always yielding one. The two times it did bring up a BSOD, there was no dump file...
BSOD Help and Support
Laptop keeps freezing.
Sometimes when I try to put my laptop to sleep, all that'll show up is a black screen and I can hear the laptop still running. Then, I'll either wait for my laptop to restart itself or I'll hold down the power button for 5 secs. When I restart my laptop after this problem has occured, there'll be a...
General Discussion
Unable to log on to recently purchased used laptop
Hi, I bought a used laptop online, as I needed it for work for 6 months and didn't want to shell out for a brand new machine. The laptop arrived, but the seller left it logged in as 'user' and didn't leave me a password. Upon restarting, it doesn't give me the option to log in as anyone...
General Discussion
PC is freezing recently
Today my PC was freezing all the day after 5 or 10 mins opening the online game ( 9Dragons ) that i am playing around 2 years with this PC and there was no problem. I attached BSOD and performance report. Please kindly instruct to me how to do fix this issue. Thank in advance.
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:04.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App