HP Laptop keeps on freezing recently, any help?

Thank you guys for the replies. I had not been playing some high-end games these few days because I did not want my laptop to freeze again, I did some registry cleaning again and some reliability monitor checking, I found that my Apple software was causing a lot of problems. When I check my reliability monitor, the Apple software, though not really sure about the specific program, had caused 600+ critical errors everyday, 2 errors occur every minute, so I uninstall the Apple software for now.

An improvement in my laptop performance can be seen, although there might still be problems in my laptop I am unaware of, the random freezing such as during startup or surfing Internet had stopped, possibly due to the lower average CPU Usage in my laptop, I disabled some startups, I cleaned some registry and I did several full scans using Microsoft Security Essential, additionally malware checking using Malwarebytes Anti-Malware.

I think I really need to replace my fan, at idle stage my laptop's temperature reached 55C(without any program opening and few background programs aka startups) even though I had been using cooling pad to help reduce the temperature. Also regarding the SFC issue I will do the Repair Install as soon as possible, are the "corrupt files" referring to some corrupted software(mostly caused by windows update I guess?) inside my laptop? I probably will also leave repasting the CPU heatsink to the technician while he is replacing my fan. I also carried out updates on my laptop regularly by downloading all the optional and important updates in Windows Update.

I updated my graphic card yesterday and somehow the name changed from ATI Mobility Radeon HD 5470 to ATI Mobility Radeon HD 5400, not sure if this is considered as upgrading or downgrading, but anyhow I think I will leave stress test as least priority. BSODs rarely occur on my laptop, when it freezes, it just freeze, BSOD do not come out most of the time and I have to carry out hard shutdown. So far Daemon tools have not caused any major problem to my laptop yet, but I may uninstall because I also seldom used it.

So that's all for now, I will bring back some updates after carrying out Repair Install and see how it goes.

Okay keep us posted (: if you get BSODs you can always upload them to this thread, we have some really good BSOD specialists which will be able to directly pinpoint the problem from your BSODs.

What registry cleaning did you do? I hope you didn't use a sales-scam Registry Cleaner which is Public Enemy #1 for Win7 and likely has caused the broken System files. I would only use the the tools and methods shown in the Clean Reinstall tutorial or Clean Up Factory Bloatware.

You can also install SpeedFan to see if there is any variability of fan speed. Replacing the fan is one of the suggested remedies for the overheating problems for your model which I wrote about earlier and you ignored.

SpeedFan - Access temperature sensor in your computer

Hope this is the right link Greg, might save the OP some time looking for the download.

gregrocker said:

What registry cleaning did you do? I hope you didn't use a sales-scam Registry Cleaner which is Public Enemy #1 for Win7 and likely has caused the broken System files. I would only use the the tools and methods shown in the Clean Reinstall tutorial or Clean Up Factory Bloatware.

You can also install SpeedFan to see if there is any variability of fan speed. Replacing the fan is one of the suggested remedies for the overheating problems for your model which I wrote about earlier and you ignored.

I did read your post, and I had to agree that HP came with a lot of pre-installations when I first received this laptop. I did some overheating research in Google, and I found that HP was one of the more overheating-prone laptop's model. As for the repaste of the heatsink, I would leave the job to the technician since it requires me to dismantle the cover and repaste the heatsink with thermal paste.(Not sure if this is correct as I got quite confused after doing some readings online) I am also considering to replace my fan since the cleaning of fan is not helping much.

I am using CCleaner to help cleaning my registry, my friend recommends this program to me and I found it to be quite useful, though I am also not sure if CCleaner also causes certain troubles to my laptop. In post#3, I have screenshot a picture of my laptop's temperature using SpeedFan, I guess it is the latest version I am using. When I switch to the 'fan' tab, there is nothing to show, possibly suggesting that I cannot alter the speed of the fan manually as it is not shown as any device.




I performed the System File Checker again after uninstalling Apple software and did some cleaning. The result is still the same:


@AlterUrEgo: Probably you could have saved your laptop if you replace the entire fan since it may be broken :)

CCleaner is fine, so no worries there.

You can consider a Repair Install as a last resort before Clean Reinstall - Factory OEM Windows 7 but I would at least Clean Up Factory Bloatware first. THis may help with performance.

Since SpeedFan apparently can't help I'd install Core Temp which will park your temps in the SysTray for monitoring.

My experience with hiring a tech to repaste processor is it is prohibitively expensive on most laptops, which is why I do it myself as a last resort and for a learning experience since the PC is worth little anyway if it's burning up. But first I'd monitor temps and compare with the max for your CPU which are available by googling.