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Windows 7: Need Urgent Help With Windows 7..

01 Nov 2012   #1
CrisyyNova

Windows 8.1 64Bit
 
 
Need Urgent Help With Windows 7..

Hey guys, i recently bought my new pc not to long ago, its second hand and runs ok..I had windows vista installed on it when i bought it, but i have downloaded a copy of windows 7 ultimate, right now the computer installed windows 7 ultimate fine with no error's, i came to go and download the 133 updates that im guessing happens through Windows Update..Now i have installed all the updates and every time my PC boots up i get a black screen? Where there is no mouse curser or anything to click on, I have searched for ages this morning on how to find a fix or how to get around this, does anybody know how?, honestly id buy you a beer if you could help me out right now!,

Kind regards, Cris


My System SpecsSystem Spec
.
01 Nov 2012   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Cris do you see the BIOS screen? Do you see anything after that? Bootmenu, "loading windows" or whatever.

Also if see the black screen... has it a cursor on screen (most of time on left top of screen)? If so, is it flashing?
My System SpecsSystem Spec
01 Nov 2012   #3
CrisyyNova

Windows 8.1 64Bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Cris do you see the BIOS screen? Do you see anything after that? Bootmenu, "loading windows" or whatever.

Also if see the black screen... has it a cursor on screen (most of time on left top of screen)? If so, is it flashing?
Hey thanks for your response, well it i can go into my bios from when the pc loads up..it comes to the point where the screen is black and it has the little animation of windows 7 loading up, but then just before it's supposed to come up with the log in etc with the blue screen..it turns to black and nothing is to be found..not even the cursor..ive turned it off and rebooted from disc like twice now?..and it installs perfectly, just doesn't want to turn on when the computer installs all the updates for windows.
Thanks
My System SpecsSystem Spec
.

01 Nov 2012   #4
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Try this Advanced Boot Options
Do you see the options? If so ... does "safe mode" work?
My System SpecsSystem Spec
01 Nov 2012   #5
CrisyyNova

Windows 8.1 64Bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Try this Advanced Boot Options
Do you see the options? If so ... does "safe mode" work?
Hey again cheers for the reply, ive tried safe mode and it still comes up with a black screen..
My System SpecsSystem Spec
01 Nov 2012   #6
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by CrisyyNova View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Cris do you see the BIOS screen? Do you see anything after that? Bootmenu, "loading windows" or whatever.

Also if see the black screen... has it a cursor on screen (most of time on left top of screen)? If so, is it flashing?
Hey thanks for your response, well it i can go into my bios from when the pc loads up..it comes to the point where the screen is black and it has the little animation of windows 7 loading up, but then just before it's supposed to come up with the log in etc with the blue screen..it turns to black and nothing is to be found..not even the cursor..ive turned it off and rebooted from disc like twice now?..and it installs perfectly, just doesn't want to turn on when the computer installs all the updates for windows.
Thanks
So windows 7 is actually booting and turns to black screen later, just before logon screen should appear. Totally black, no mouse, no cursor... nothing... just black.

Try to boot to safe mode and tell me what happens
My System SpecsSystem Spec
01 Nov 2012   #7
CrisyyNova

Windows 8.1 64Bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by CrisyyNova View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Cris do you see the BIOS screen? Do you see anything after that? Bootmenu, "loading windows" or whatever.

Also if see the black screen... has it a cursor on screen (most of time on left top of screen)? If so, is it flashing?
Hey thanks for your response, well it i can go into my bios from when the pc loads up..it comes to the point where the screen is black and it has the little animation of windows 7 loading up, but then just before it's supposed to come up with the log in etc with the blue screen..it turns to black and nothing is to be found..not even the cursor..ive turned it off and rebooted from disc like twice now?..and it installs perfectly, just doesn't want to turn on when the computer installs all the updates for windows.
Thanks
So windows 7 is actually booting and turns to black screen later, just before logon screen should appear. Totally black, no mouse, no cursor... nothing... just black.

Try to boot to safe mode and tell me what happens
i clicked on "Safe Mode", and it come up with loads of white writting checking windows system 32 drivers then the blue screen and an error saying "Failure configuring Windows updates..reverting and boots it up into safe mode?.
My System SpecsSystem Spec
01 Nov 2012   #8
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by CrisyyNova View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by CrisyyNova View Post

Hey thanks for your response, well it i can go into my bios from when the pc loads up..it comes to the point where the screen is black and it has the little animation of windows 7 loading up, but then just before it's supposed to come up with the log in etc with the blue screen..it turns to black and nothing is to be found..not even the cursor..ive turned it off and rebooted from disc like twice now?..and it installs perfectly, just doesn't want to turn on when the computer installs all the updates for windows.
Thanks
So windows 7 is actually booting and turns to black screen later, just before logon screen should appear. Totally black, no mouse, no cursor... nothing... just black.

Try to boot to safe mode and tell me what happens
i clicked on "Safe Mode", and it come up with loads of white writting checking windows system 32 drivers then the blue screen and an error saying "Failure configuring Windows updates..reverting and boots it up into safe mode?.
Shit there are still windows updates to be be post configured. Not possible in safe mode.

Did you see "repair your computer" in the menu? after pressing F8
If so activate "repair your computer", logon there and select "system restore". Select the most recent "restore point". So go back to just before the windows updates started to install. Did you install any drivers yourself just before installing windows updates but after last succesfull boot?

If it boots succesfully now: as soon as possible disable automatic updates! Turn automatic updating on or off

post results
My System SpecsSystem Spec
01 Nov 2012   #9
CrisyyNova

Windows 8.1 64Bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by CrisyyNova View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
So windows 7 is actually booting and turns to black screen later, just before logon screen should appear. Totally black, no mouse, no cursor... nothing... just black.

Try to boot to safe mode and tell me what happens
i clicked on "Safe Mode", and it come up with loads of white writting checking windows system 32 drivers then the blue screen and an error saying "Failure configuring Windows updates..reverting and boots it up into safe mode?.
Shit there are still windows updates to be be post configured. Not possible in safe mode.

Did you see "repair your computer" in the menu? after pressing F8
If so activate "repair your computer", logon there and select "system restore". Select the most recent "restore point". So go back to just before the windows updates started to install. Did you install any drivers yourself just before installing windows updates but after last succesfull boot?

If it boots succesfully now: as soon as possible disable automatic updates! Turn automatic updating on or off

post results
I dont see "repair your computer"
It has the options..
Safe Mode
Safe Mode With Networking
Safe Mode With Command Prompt

Enable Boot Logging
Enable Low-res video
Last known good config
Directory Services restore mode..
My System SpecsSystem Spec
01 Nov 2012   #10
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by CrisyyNova View Post
Hey guys, i recently bought my new pc not to long ago, its second hand and runs ok..I had windows vista installed on it when i bought it, but i have downloaded a copy of windows 7 ultimate, right now the computer installed windows 7 ultimate fine with no error's, i came to go and download the 133 updates that im guessing happens through Windows Update..Now i have installed all the updates and every time my PC boots up i get a black screen? Where there is no mouse curser or anything to click on, I have searched for ages this morning on how to find a fix or how to get around this, does anybody know how?, honestly id buy you a beer if you could help me out right now!,

Kind regards, Cris
My experience has been that, as much as you may not want to here this, it is better to reinstall the OS in this type of situation. You can attempt trying to second guess what will work, which is generally very time consuming and very often ends with the "Time to reinstall scenario" anyway.

Regardless of how you handle the current problem, I suggest for future reference, never install updates en masse. Many of them require a reboot and when several updates are attempting to make changes during one reboot there can and very often is conflict. My best practice method is to install updates "one at a time" and when a reboot is required I reboot before proceeding. Of course, this takes longer, but generally prevents conflict problems.

There is one other thing, always backup the system before you begin installing updates!

HTH
My System SpecsSystem Spec
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