New
#1
Hi, im rather new to this but really REALLY need help with fixing my girlfriends computer, im relatively computer savvy but this one has eluded me for some time now. She wanted me to reinstall windows so I agreed to do so. However when I go to boot from disk, there is the small line flashing it disappears and then I get a black screen. I tried booting it from several different sources but none of them seem to want to work. I can't even get it to boot into safe mode. What is wrong with it?
Every source that I try booting from gets me a black screen now.