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Windows 7: Not able to boot. no help from system recovery or restore points

03 Nov 2012   #1
EmDubYa

Windows 7 Home Premium
 
 
Not able to boot. no help from system recovery or restore points

Ok, so my laptop (a Sager notebook) has Windows 7 Home Premium installed on it. For the past month or so, whenever I shutdown it'll say installing update 1 of 1 and then when I go to reboot, it will say applying updates x out of 35,xxx. Well, it'll always fail and I'll have to do a system recovery. Yesterday, I forgot to plug my pc into the power source and it died in the middle of the updates it does at boot. Now, it'll say updating 2 of 35,xxx and then I have the option of doing system recovery. That doesn't work at all. Neither does trying to use a restore point. They all say failed to extract a file D:\Program Files (x86)\Internet Explorer\en-US\hmmapi.dll.mui from the restore point. I've tried deleting that individual file (not sure if that was a good idea), but it says the file path doesn't exist. I've tried chkdsk on D, but that doesn't fix the problem either. Can't do a sfc /scannow because a system recovery is in process and I'm told to reboot, but that just continues in a cycle. I'm having my mom send me the recovery disk, and I hope that can help. I have no options left except to attempt to use Ubuntu Live, boot from the disc, transfer whatever info I want to keep, and then do a reinstall. Anyone have any helpful suggestions? Not having the best weekend and I'm at my wits end :/


My System SpecsSystem Spec
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03 Nov 2012   #2
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by EmDubYa View Post
Ok, so my laptop (a Sager notebook) has Windows 7 Home Premium installed on it. For the past month or so, whenever I shutdown it'll say installing update 1 of 1 and then when I go to reboot, it will say applying updates x out of 35,xxx. Well, it'll always fail and I'll have to do a system recovery. Yesterday, I forgot to plug my pc into the power source and it died in the middle of the updates it does at boot. Now, it'll say updating 2 of 35,xxx and then I have the option of doing system recovery. That doesn't work at all. Neither does trying to use a restore point. They all say failed to extract a file D:\Program Files (x86)\Internet Explorer\en-US\hmmapi.dll.mui from the restore point. I've tried deleting that individual file (not sure if that was a good idea), but it says the file path doesn't exist. I've tried chkdsk on D, but that doesn't fix the problem either. Can't do a sfc /scannow because a system recovery is in process and I'm told to reboot, but that just continues in a cycle. I'm having my mom send me the recovery disk, and I hope that can help. I have no options left except to attempt to use Ubuntu Live, boot from the disc, transfer whatever info I want to keep, and then do a reinstall. Anyone have any helpful suggestions? Not having the best weekend and I'm at my wits end :/
For clarification, are you stating there are over 35,000 updates?
My System SpecsSystem Spec
03 Nov 2012   #3
EmDubYa

Windows 7 Home Premium
 
 

When the Windows is starting image comes up, yes.
My System SpecsSystem Spec
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03 Nov 2012   #4
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

How did you delete D:\Program Files (x86)\Internet Explorer\en-US\hmmapi.dll.mui ? form linux, or just from win7 recovery environment? Deleting a file is useless btw... the more you delete ... the more it has to restore.

In recovery environment your win7 partition is called D I see.
Is C called "system reserved"? And is that the active boot partition? sfc/scannow is surely the wrong syntax... it checks the recovery environment itself!

Code:
sfc  /scannow  /offbootdir=c:\  /offwindir=d:\windows
if not working try
Code:
sfc  /scannow  /offbootdir=d:\  /offwindir=d:\windows
My System SpecsSystem Spec
03 Nov 2012   #5
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

try to do system restore from win7 install dvd or recovery dvd! of course do first:

chkdsk/f d:
My System SpecsSystem Spec
03 Nov 2012   #6
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

hmmapi.dll.mui belongs to IE8 .... Did you install IE9, or not? A few more details involving IE and what you've done with it might help us to help you.
My System SpecsSystem Spec
03 Nov 2012   #7
gregrocker
Microsoft MVP

 
 

Boot into the Win7 DVD's System Recovery Options or System Repair Disk to run Startup Repair. It should offer to run System Restore, but if not run it from the Recovery Tools list to restore to a point when it worked correctly.

If this fails you might need to rescue your files then get a perfect Clean Reinstall - Factory OEM Windows 7
- everything you need is in the blue link. Once it's setup save a WIn7 backup image externally so you never have to reinstall again - just reimage with DVD and stored image in 20 minutes.
My System SpecsSystem Spec
03 Nov 2012   #8
EmDubYa

Windows 7 Home Premium
 
 

@Tak - I typed that into command prompt as you suggested, but it it still says that I need a reboot because a system recovery is in process :/ also, I mention that I tried deleting the specified file but couldnt, not that I did. Thanks for helping though!

@Jace - I hate IE. I'm a chrome or Firefox girl myself so I've never bothered with it lol.

I'll just have to wait until the recovery disc arrives in the mail to try using that. I'll update this thread once it does. Thanks everyone!
My System SpecsSystem Spec
03 Nov 2012   #9
EmDubYa

Windows 7 Home Premium
 
 

Also, this is what I got after running what you suggested kak.


Attached Thumbnails
-2012-11-04_00-18-20_151.jpg  
My System SpecsSystem Spec
03 Nov 2012   #10
gregrocker
Microsoft MVP

 
 

A Recovery disk only restores the PC to factory Condition, but offers none of the System Recovery Options you may still be able to trigger via the F8 Advanced Boot Options or from the Win7 DVD or System Repair Disk.

The WIn7 DVD is available in the Clean Reinstall tutorial I linked which you would know if you'd read it.

You can make a Repair CD on any WIn7 PC of your same 32- or 64-bit version.

So you can try repairs using one of those methods now. Every possible repair is listed in Troubleshooting Windows 7 Failure to Start so these are no mystery,.

If faced with running Recovery disks to reinstall all of the corrupting factory bloatware, I'd instead follow the steps to get a perfect clean reinstall. It is a specialty of these forums so we will help you as much as needed, both with the repairs or the reinstall. Note you can also rescue your files doing either.
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 Not able to boot. no help from system recovery or restore points




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