| Windows 7: PC freezes for 2 min, HDD light solid, mouse still moves, clock stops |
05 Nov 2012
|
#1 | | |
PC freezes for 2 min, HDD light solid, mouse still moves, clock stops just before my last HDD failed, the PC would freeze for 2 minutes or so with the HDD light solid, somtimes in a browser, somtimes watching a vid file, now that I have a replacement drive, the same thing still happens
the mouse still moves, but the clock stops and catches up when the computer un-freezes
I changed the SATA cable, updated the BIOS, loaded the recommended chipset software, also updated the vid driver
I am about to reload Win 7 from scratch, since this install is from 2010, hoping a fresh install will fix.
any ideas? could it be the M/B?
I have:
Win 7 Ultimate 64 bit
Biostar G31-M7 TE with a Pentium Dual Core E5200 @ 2.5 GHz
1x 2 GB RAM
Nvidia GeForce 8400 GS 512MB PCI-E
Western Digital 500 GB HDD
Plextor DVD/RW | My System Specs |
| System Manufacturer/Model Number Homebuilt OS Windows 7 Ultimate x64 CPU Dual Core E5200 Wolfdale 2.5 GHz Motherboard Biostar G31 M7 TE Memory 2 GB Graphics Card NVIDIA GeForce 8400 GS Sound Card Turtle Beach Riviera Monitor(s) Displays Viewsonic VA1912 Hard Drives Western Digital 500GB
Western Digital 300GB |
05 Nov 2012
|
#2 | | |
I am also getting numerous errors in the Event Viewer while using the DVD drive
"The driver detected a controller error on \Device\Ide\IdePort2"
there are no Event Viewer entries at the times that the PC freezes up | My System Specs | | System Manufacturer/Model Number Homebuilt OS Windows 7 Ultimate x64 CPU Dual Core E5200 Wolfdale 2.5 GHz Motherboard Biostar G31 M7 TE Memory 2 GB Graphics Card NVIDIA GeForce 8400 GS Sound Card Turtle Beach Riviera Monitor(s) Displays Viewsonic VA1912 Hard Drives Western Digital 500GB
Western Digital 300GB |
05 Nov 2012
|
#3 | | Windows 7 HP 64Bit Carrum Downs |
Pretty likely the MB the way you describe it.
If it happens fairly often (i.e. it is reproducable) I'd try and boot a LINUX type system from CD or USB flash
(e.g. Knoppix, Ubuntu) to see if similar issues appear on a non-Microsoft Windows operation system. If it does then there's proof of hardware failure.
But the best hardware diagnostics might not bring up anything and you still have a HW issue.
Since it is your own rig and not someone else's you have to fix in a hurry the best might be to go ahead and reinstall Windows 7, work with the latest drivers (from manufacturers websites!) and test it for a few days with video and web browsing before you load the rest of your software.
Hope that makes sense. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Custom Built OS Windows 7 HP 64Bit CPU AMD Athlon Motherboard Asus M2N-SLI Deluxe Memory Geil PC2-6400 2GB Graphics Card ATI Radeon x1550 Screen Resolution 1600x1050 Hard Drives WD 640 GB Antivirus Trendmicro |
05 Nov 2012
|
#4 | | Windows 7 Ultimate 64-bit SP1 New Jersey |
What are you using to do your re-installs ? | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Custom Built by Me ! OS Windows 7 Ultimate 64-bit SP1 CPU Intel Core i5 3570k @ 4.0 GHz Motherboard MSI Z77A-G45 Memory 16GB Corsair Vengeance @ 1600 MHz 10-10-10-27 Graphics Card MSI GTX660 Twin Frozr3 OC Sound Card Realtek HD Monitor(s) Displays Dell 19" HP 23" Sony Bravia 40" Screen Resolution 1920 x 1080 Keyboard Fellowes KWD 855 Mouse Microsoft Wireless PSU Corsair HX750 80+Gold Case Corsair Vengeance Series C70 Gun Metal Black Cooling Cooler Master Hyper N520, Arctic Alumina Thermal Compound Hard Drives OCZ Vertex 4 119GB SSD,
WD Black 500, Blue 500, Caviar SE 320 x 2 Internet Speed Download 25.81 Mbps Upload 5.07 Mbps Antivirus MSE MBAM Browser Chromium Other Info Boston BA745 2.1 Speaker System, Lightscribe Dual Layer DVD Burner |
05 Nov 2012
|
#5 | | |

Quote: Originally Posted by AddRAM What are you using to do your re-installs ? I've been using Windows Image Backup and a previous system image | My System Specs | | System Manufacturer/Model Number Homebuilt OS Windows 7 Ultimate x64 CPU Dual Core E5200 Wolfdale 2.5 GHz Motherboard Biostar G31 M7 TE Memory 2 GB Graphics Card NVIDIA GeForce 8400 GS Sound Card Turtle Beach Riviera Monitor(s) Displays Viewsonic VA1912 Hard Drives Western Digital 500GB
Western Digital 300GB |
05 Nov 2012
|
#6 | | Windows 7 HP 64Bit Carrum Downs |
... and I thought we are talking backup, format and a clean install from genuine media?????
If you are saying your system image is from a time where the machine was working well then I suppose you have a case. But it's not a reinstall.
My tip is to reinstall from an authentic disk, install clean drivers and test the MB.
That should give you an answer. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Custom Built OS Windows 7 HP 64Bit CPU AMD Athlon Motherboard Asus M2N-SLI Deluxe Memory Geil PC2-6400 2GB Graphics Card ATI Radeon x1550 Screen Resolution 1600x1050 Hard Drives WD 640 GB Antivirus Trendmicro |
05 Nov 2012
|
#7 | | Win7 x 6 PC's California, Florida, Boston |
Unplug the DVD drive and see if the problems persist.
THen unplug the HD and boot into a Linux Knoppix or Hiren’s BootCD 15.1 to see how those OS's function from the boot disk which will help isolate the problem further.
You can also change out the HD to test install to know if its causing your problems.
Since you wish to reinstall, follow these steps to get a perfect baseline Clean Reinstall - Factory OEM Windows 7 which are the same for retail. In particular drivers are handled differently in Windows 7 than XP, provided by the installer and quickly updated via optional Windows Updates. The developments made in Windows 7 with drivers allow Win8 to have no driver interaction with the user at all. I would only change out drivers which are missing after all Updates are completed. | My System Specs | | |
05 Nov 2012
|
#8 | | |

Quote: Originally Posted by LazyLizard ... and I thought we are talking backup, format and a clean install from genuine media?????
If you are saying your system image is from a time where the machine was working well then I suppose you have a case. But it's not a reinstall.
My tip is to reinstall from an authentic disk, install clean drivers and test the MB.
That should give you an answer. That's exactly what I'm planning to do tomorrow, I have backups of data and apps ready to go.
I've restored the image twice due to HDD failures, but it was originally installed in 2010 from an authentic disk.
Thanks everyone for all the comments, I'll post results later this week. | My System Specs | | System Manufacturer/Model Number Homebuilt OS Windows 7 Ultimate x64 CPU Dual Core E5200 Wolfdale 2.5 GHz Motherboard Biostar G31 M7 TE Memory 2 GB Graphics Card NVIDIA GeForce 8400 GS Sound Card Turtle Beach Riviera Monitor(s) Displays Viewsonic VA1912 Hard Drives Western Digital 500GB
Western Digital 300GB |
05 Nov 2012
|
#9 | | Win7 x 6 PC's California, Florida, Boston |
To save hours of updating up to and including SP1, you'll want the latest official installer which is in Step 1 of the Reinstall tutorial, along with tool to burn to DVD or write to flash stick in Step 2. | My System Specs | | |
05 Nov 2012
|
#10 | | Windows 7 Ultimate SP1 (64 bit), Windows XP SP3, Linux Mint 14 MATE (64 bit) Adelaide |
Have you tried booting your PC with the DVD drive disconnected?
I had a problem with a dodgy power connector on one of my DVD drives (on the power cable).
It caused boot problems on my PC. | My System Specs | | System Manufacturer/Model Number n/a OS Windows 7 Ultimate SP1 (64 bit), Windows XP SP3, Linux Mint 14 MATE (64 bit) CPU AMD Phenom II x6 1055T, 2.8 GHz Motherboard ASRock 880GMH-LE/USB3 Memory 8GB DDR3 1333 G-Skill Ares F3-1333C9D-8GAO (4GB x 2) Graphics Card ATI Radeon HD6450 Sound Card Realtek? Monitor(s) Displays Samsung S23B350 Screen Resolution 1920x1080 Mouse Wired Optical Case Tower Hard Drives Western Digital 1 TB (SATA), Western Digital 1.5 TB (SATA), Western Digital 2 TB (SATA) Internet Speed DSL Other Info Ubuntu 10.04 (64 bit) replaced with Linux Mint 14 MATE (64 bit) - 2013-01-14
RAM & Graphics Card Upgraded - 2013-01-13
Monitor Upgraded - 2012-04-20
System Upgraded - 2011-05-21, 2010-07-14
HDD Upgraded - 2010-08-11, 2011-08-24 PC freezes for 2 min, HDD light solid, mouse still moves, clock stops problems? All times are GMT -5. The time now is 10:40 AM. | |