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Windows 7: No titles or letters on desktop on bootup


07 Nov 2012   #1

 
 
No titles or letters on desktop on bootup

Hello,
It appears i have a virus that will allow icons but no titles or letters.
i try to get on line but i cannot see what im typing.
I hit con/alt/del to check what is running but it changes screens to a blank box and asks for the password all over again.
im not too computer savvy so any suggestions will be appreciated

My System SpecsSystem Spec
.

07 Nov 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Can you boot into Safe Mode?
Safe Mode
My System SpecsSystem Spec
07 Nov 2012   #3

 
 

i think so
My System SpecsSystem Spec
.


07 Nov 2012   #4

 
 

yes it did.
the desktop has icons with no title/words

i can open up a web browser but no matter what address i type in, its not found

there is a window that pops up and reads Diagnostic tools in use in safe mode. i click on recovery but the page has a few icons/pics and no text at all

i click on control panel and there are a few icons but no text/letters

a window popped up and read "waiting for snapins"

command promt works
My System SpecsSystem Spec
07 Nov 2012   #5

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Open the command prompt, and try this command please:

sfc /scannow
My System SpecsSystem Spec
07 Nov 2012   #6

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

command prompt works? So that shows letters? Try to type something there

Try this System Restore so restore to a date prior to having problems. Best done from recovery environment
Using your retail Windows 7 installation disc or System Repair Disc, boot to the System Recovery Options screen. If not available do it from safe mode
My System SpecsSystem Spec
07 Nov 2012   #7

 
 

OK,

I typed in: sfc /scannow

after scanning, the screen reads Verification 100%
Windows Resource Protection found the corrupt file but was unable to fix some of them.
Details are included in the CBS.Log winir\Logs\CBS\CBS.log
My System SpecsSystem Spec
07 Nov 2012   #8

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by ciscokid8 View Post
OK,

I typed in: sfc /scannow

after scanning, the screen reads Verification 100%
Windows Resource Protection found the corrupt file but was unable to fix some of them.
Details are included in the CBS.Log winir\Logs\CBS\CBS.log
post file \windows\Logs\CBS\CBS.log
My System SpecsSystem Spec
07 Nov 2012   #9

 
 

ok i typed that in and it reads:

'post' is not a recognized as an internal or external command
My System SpecsSystem Spec
07 Nov 2012   #10

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by ciscokid8 View Post
ok i typed that in and it reads:

'post' is not a recognized as an internal or external command
ROFL

I meant post that file as an attachment to your answer
My System SpecsSystem Spec
Reply

 No titles or letters on desktop on bootup




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