I was instructed to remove my antivirus software and reinstall it by avast. They said to run their tool in safe mode. Try to start computer in safe mode and it gets just so far and reboots. Look for help and it is suggested I set MSConfig to boot as safemode/minimal. Do that and restart. Endlessly restarts - safe mode will not load, it just gets so far and then reboot.
My computer will not start now at all. Can not get a command prompt, safe mode, and could not do a restore for some unknown reason.
How can I reset my computer so it will start normally?
Can I reset msconfig in some other way? is there something I can do starting from the windows 7 disk?
Please explain yourselves well - I am a computer user and not a programmer. Probably how I got here in the first place...
Thanks for any help!