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Windows 7: Please help!

08 Nov 2012   #1

64
 
 
Please help!

Suddenly my laptop won't allow me to open any folders at all. I can't even open the control panel. I've tried a full system scan and it was fine. My laptop won't let me restore to an earlier point for some reason and this is driving me crazy. I've been on the internet all day trying to find an answer. Please can someone advise me?


My System SpecsSystem Spec
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08 Nov 2012   #2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

When did this first happen and what did you do immediately before it happened?
My System SpecsSystem Spec
08 Nov 2012   #3

Windows 7 Pro. 64/SP-1
 
 

You state you did a full system scan. What kind of scan?
Can you do this.
SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
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08 Nov 2012   #4

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by catukf View Post
Suddenly my laptop won't allow me to open any folders at all. I can't even open the control panel. I've tried a full system scan and it was fine. My laptop won't let me restore to an earlier point for some reason and this is driving me crazy. I've been on the internet all day trying to find an answer. Please can someone advise me?
What do you mean by "I've tried a full system scan"? Did you scan with an anti-virus program, an anti-malware program or both? What program(s) did you use? The symptoms you describe are very often associated with malware.
My System SpecsSystem Spec
09 Nov 2012   #5

64
 
 
resolved

Hi thank you all for your help . I manged to do a system restore eventually and after multiple tried of this it worked.
My System SpecsSystem Spec
09 Nov 2012   #6

Windows 7 Pro. 64/SP-1
 
 

If every thing is the way you and Windows 7 want it to be I would create a new restore point and a backup.
System Restore Point - Create

Backup Complete Computer - Create an Image Backup
My System SpecsSystem Spec
Reply

 Please help!




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